problems in VERIFY DATABASE in instalation

[EA4FVB]

Hi guys, maybe someone can help me, I have hostin in terrapower, I have instaled prestashop a lot of times (5 or 6 times) and always well, we were testing it. Now we want to begin to work and we found a problem in last instalation process. i have try 4 times and always the same.

I do this:

1) delete old batabase
2) create new databasa and new user (all permisions)
3) copy prestashop to w.....com/tienda
4) change permision files
5) execute: w.....com/tienda/install

in "System and permissions" everything is green
then in "Database configuration" I write server:localhost and database & user name and push verify now

this message appears: "Database Server is available but database is not found" (of course database name is right, I can see clean database in phpMyAdmin)

I am going crazy, I have instaled prestashop in same domain and hosting before and always was well.

any help please, hosting technicians don´t know prestashop, they tell me all is like always, and I don´t know what must I ask them.

thanks for your time guy
Pablo

[Figueiredo2011]

Have the same problem with godaddy provider.
sql is not user friendly.

[Sgt1966]

just had same problem, however went back and reviewed permissions for the database user and found that they had not been granted correctly. So went and granted and problem went away.

[mribbo]

infosec, how did you go about changing the permissions in mysql?

Cheers

Ibbo

[Edowardo]

Dear All,
I just SOLVED this problem. only for who hosting their prestashop remotely or using web hosting service.

here the detail:
Database server name : localhost
database name : *using your db name that you create
login : *using your username when you login Cpanel - from web hosting service
password : *using your password when you login Cpanel - from web hosting service

cheers...