[Solved] Intalling problems (3 step) ( v.0.9.6 )

[hali]

Hi there !

 

I have a problem , i never make same shop this is first time to me !

When i want install in my "localhost" i cant move on in  3rd step !

 

Database server name : localhost

Database name : prestashop

Login : root

Password :

 

PrestaShop database tables prefix : ps_

 

Full mode: Install all basic modules and add sample products

 

i want go to next step and the page give this message:

 

Database Server is available but database is not found.

 

what was the problem !?

[Thibaud Samson]

Hi,

 

You need to connect first to your phpMyAdmin and then create the database ("prestashop" in this case, but you can choose any other name) by using the "Create new database " form.

[Blnukem]

 

I Have the "exact" same problem

 

Database server name : localhost

Database name : smlprestashop

Login : MyUserName

Password : MyPassword

 

And I did create the database: smlprestashop

 

Called hosting company the said everything is fine on there side, need to contact vendor please help!

 

:-[

 

 

[zeratool]

Try changing localhost ==> 127.0.0.1

 

if that still dont' solve your problem, ask your webhost what host should it be.

 

Another thing, make a file info.php with this content:

 

<?php

phpinfo();

?>

 

Look for the right value for host.

[Bruno Leveque]

Hi,

 

Could you also tell us what are your PHP and MySQL versions ?

 

Thanks 

[concerto]

I have the same problem.

 

db had been created

 

typed in localhost as the server name

typed in the name of db

user name

and pass

 

kept receiving "Database server was not found. Please verify the login, password, and database server name fields."

 

after a loooong exchange of emails with the hosting service support I realised that MySQL version run on the server is 3.something.something

 

asked them to upgrade it to MySQL 5.0 or >

 

hopefully that will solve the problem

 

btw,

 

I'm new here, tried out prestashop locally, looks great, on a mission to run it "live".

 

Thank you guys.

[Bruno Leveque]

Hi,

 

MySQL 3 (probably 3.23) !! Very old

 

Most important changes on MySQL took place in version 4.14, your hosting provider should be up-to-date on that.

 

Thanks,

[antoae]

Hi,

 

iam upload this software to my hosting..

but all this menu cant include to my host, and i cant install this software.

 

may be you can help me ?

or please check www.medantrading.com

 

Thanks,

 

 

Write permissions on folders (do not apply recursively/to subfolders):

/config

/tools/smarty/compile

Write permissions on folders and subfolders/recursively:

/img

/mails

/modules

/themes/default/lang

/translations

Optional set-up

PHP settings (modify via your PHP admin software):

PHP register global option is off (recommended)

GZIP compression is on (recommended)

Write permissions on folders (do not apply recursively/to subfolders):

/ (root of this application)

/admin

[Peter Wilson]

Hi antoae,

 

You need to add write permissions (777) on those folders.  You can usually do so directly using your FTP software, often by right-clicking the folder and selecting "Properties" or "Get Info" or something similar.  In the folder's information window is often found the ability to change folder permissions to "Read & Write" / 777.

 

It would also be good to set your PHP register global option to off, although this is optional.

 

Try that and let us know if you have any more problems.

[griebel]

Well I had the same problem. Prestashop install told me that my tables did'nt excist.

Solution (in my case): Use a fresh Firefox/restart

[crucialp]

A quick thing to note: I could find that the database wont connect if the database password contains special characters. So try with a different password, avoiding "+", "@" symbols.

[Guest]

:: Greetings to everyone,

:: This is Ali Khalil From Lebanon,
:: i have been a developer 5 years now, but was so into asp and .net framework lately.
:: I have decided i need to make a change, so i head on to php therefore i am still brand new in it.

:: i encountered the prestashop by accident and it was a good accident actually.
:: tried the demo and decided that i can make a use of it.

:: hence i downloaded the software, but still stuck at the STAGE 3 OF installation.
:: i still do not know how to create a DATABASE for the site.

:: thank you for your precious assistance.

[Guest]

:: No Harm Done,
:: i have been able to finish up the installation

:: thank you

[caseyk]

Hi everyone,

I'm having this problem too (Database Server is available but database is not found) and none of the suggestions I have read so far have worked.

MySQL is version 5.0.81-community

I created the database with phpMyAdmin and I *can* connect to it with phpMyAdmin and create tables, etc. The hostname is localhost (that works but I tried 127.0.0.1 for the hell of it and the problem persisted).

From reading another post I see that special symbols in the database name can cause trouble. There are no special symbols in the name, however, the host automatically prepends username_ (the unix username and an underscore character) to the dbname. With username "caseyk", when I create a database "prestashop", the name is mangled to caseyk_prestashop. Could the underscore be the problem? I can't imagine it will be easy to talk the provider into changing that just for me.

I'm stumped, can anybody help me?

Thanks,
Casey

[caseyk]

Correction: I tried both localhost and 127.0.0.1 and *both* worked in phpMyAdmin but *neither* worked in the Prestashop install (step 3).

[Guest]

Greetings Casey,

did you try, while installing the Prestashop, to create the name of the database caseyk_prestashop ?

[caseyk]

Hey Eternal, thanks for your response..

In Prestashop's "System configuration" (step 3), in the "Database configuration" form, I set..

Database server name: localhost

Database name: caseyk_prestashop

Login: caseyk_root

Password: ********

Is this what you mean by creating the database in Prestashop? When I click the "Verify now" button I get the message:

"Database Server is available but database is not found."

Is there some other place within Prestashop that I need to create the database? As I mentioned in my previous message, I have created the database with phpMyAdmin and I can connect to it (using server "localhost"), create & drop tables, etc. It seems to be working just fine.

That's all I did though.. I created caseyk_prestashop with phpMyAdmin and then ran the Prestashop install only to get stuck at step 3. Of course, I did follow the installation instructions carefully up to that point (setting directory permissions appropriately... and I double-checked all that).

I appreciate your help so very much!

Cheers,
Casey

[Guest]

:: Greetings Casey,

:: well what you've done so far seems to resolve the solution.
:: hence it's weird to notice that it still isn't working.

:: i would suggest just one more thing to test and try
:: before we try and figure out what's happening with you

:: how about you try a fresh installation on another PC/LAPTOP
:: that has Xampp installed in it..
:: let's see if it work on your local machine first.

:: let me know what happens.

:: blessings,
:: Eternal-i

[caseyk]

Thanks Eternal :')

Sure, that sounds like a good idea. I'm in the middle of a move right now and it will be a few days before I have my system up and running again. I'll give it a try as soon as I can. I am so very grateful for your help. Thank you!

Cheers,
Casey

[Guest]

:: ok then!
:: we shall be waiting your move
:: to see where it goes from there.
:: Blessings