ps_emailalerts nuovo ordine /new order

[Luigi]

Salve a tutti,

Ho un problema da inizio anno, prima tutto andava bene. Non riesco a ricevere piu` le email utilizzando ps_emailalerts module. 

Quando viene effettuato un nuovo ordine, non ricevo nesusna notifica

. Quando guardo nei log del back office ho quanto segue:

4313	--	3	Swift Error: Expected response code 250 but got code \"552\", with message \"552 5.2.0 TKac1x0063R487t01Kacr8 rilevato spam / spam detected\r\n\"		0	0x 0	28/03/2018 09:34:36
4314	--	3	Swift Error: Expected response code 250 but got code \"552\", with message \"552 5.2.0 TKad1x00m3R487t01KadtZ rilevato spam / spam detected\r\n\"		0	0x 0	28/03/2018 09:34:37
4315	--	1	Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart	Cart	943	0x 0	28/03/2018 09:34:38

 

Ho cercato un po su formu ed applicato soluzioni tipo .. localizzazione, reazione cartella IT nella mails folder etc... ma nisba. 

Qualcuno sa aiutarmi? 

 

Hello All, 

 

I am havining troubles in receiving email, using ps_emailalerts module. Whenever a customer place a new order, I do not get an notification email. 

If I look at the back office`s log, that is what I can see:

 

4313	--	3	Swift Error: Expected response code 250 but got code \"552\", with message \"552 5.2.0 TKac1x0063R487t01Kacr8 rilevato spam / spam detected\r\n\"		0	0x 0	28/03/2018 09:34:36
4314	--	3	Swift Error: Expected response code 250 but got code \"552\", with message \"552 5.2.0 TKad1x00m3R487t01KadtZ rilevato spam / spam detected\r\n\"		0	0x 0	28/03/2018 09:34:37
4315	--	1	Frontcontroller::init - Cart cannot be loaded or an order has already been placed using this cart	Cart	943	0x 0	28/03/2018 09:34:38

 

Do you know why this is seen as SPAM and if this is the real issue? Can you help please? I have been looking for solutions and I have applied whatever I could find, but no luck.

 

Thank you All,

Luigi