allow_url_fopen

[lewdigital]

Hello ,

1st installation of prestashop for 1st time ever .

 

And i get this error .

URL FOPEN IS ON

i delete all started over many times . nothing .

 

Can anyone help me to try presta shop ??

 

 

[lewdigital]

anyone ?

[ScarabExcel]

We have the same issue for nearly 6 months, and it prevents us from using a plug-in we purchased.  Our host provider has also tried to assist, but nothing has worked so far. 

[Rodrigo B Laurindo]

Maybe allow_url_fopen is active only in public_html directory?

Edited April 6, 2019 by Rodrigo B Laurindo (see edit history)

[ScarabExcel]

I've seen some forum members indicate this could be a firewall issue.  If it is a firewall issue, then I would need to know which IP addresses (Prestashop origin) are being blocked?   How would one even begin to ensure Prestashop's IP's are not being blocked?

[Janett]

Maybe your host provider can give you more information on server configuration.

[ScarabExcel]

Thank you for the reply Janett.  Our provider has confirmed the settings are correct, but they also suggested this is likely a firewall issue.  They asked me to find out what the IP addresses for prestashop are, and I have not been able to find them myself to check.   The prestashop control panel no longer connects to the Prestashop back end servers either, so I can't download plugins and updates automatically either.  

[Rodrigo B Laurindo]

I don't think so. Can you try something?

Put a php file in your public_html directory with the code:

<?php 

phpinfo();

Open this file in your browser, and look if allow_url_fopen is active in the configuration.

If it is active, put the same file in your /config folder, and open it in your browser. Look, again, if it is showing allow_url_fopen as active.

If both are active, I would say it is for sure a firewall issue. If both are false, your host should take a look again in the configuration.

If only the second one is false, it is because the configuration is not set recursively. Take a look in your .user.ini file.

[ScarabExcel]

Thank you Rodrigo, I think you are correct.   I confirmed allow_url_fopen is "on" in public.   But the config directory is blocked from browser, so I get a 404 error.

I just opened a ticket with our host again to look for blocked IP's in the 91.240.109.x range.

[Rodrigo B Laurindo]

Ok, you would have to rename .htaccess, or put the phpinfo file in another directory (img for instance).

Anyway, try to put allow_url_fopen = on in your .user.ini (not only PHP.ini)

I think it will help.

Edit: I don't think it is a firewall issue. I think allow_url_fopen is off in your subdirectories.

 

Edited April 11, 2019 by Rodrigo B Laurindo (see edit history)

[ScarabExcel]

The whole thing is very odd because I never had this issue until last fall, then all of a sudden it just failed.  The IP addresses for Prestashop I could find are now white listed, but the store and a plug in we bought doesn't connect to the Prestashop backend for anything, and I get the same error.  Running out of ideas.  

[Rodrigo B Laurindo]

Did you try my suggestion?

put the file with phpinfo in your /img folder or any other allowed by prestashop and run it, you will see if allow_url_fopen is enabled recursively in your hosting directory.

[ScarabExcel]

Hi Rodrigo,

 

Yes, it works in Public, and in Prestashop directory, but I get a 404 error in the /IMG dir.   Same 404 error when htaccess has been renamed or removed from same.  Very odd.

[Rodrigo B Laurindo]

There is another .htaccess file inside /img folder that prevents php code to be executed in it. Did you rename it too?

[ScarabExcel]

Yes,  ....prestashop/img/ folder has renamed htaccess now, 404 error page not found. 

[Rodrigo B Laurindo]

If you are entering the right address in your browser and your phpinfo file is with the right code, you shoudn't get a 404 error. It's not prestashop anymore, it's a single php file. You will have to contact your host and ask them why you are not able to execute php files in your subdirectories.

[ScarabExcel]

Thank you Rodrigo.  I'm not able to see anything in the /IMG dir, even jpg's, only 404 error page, so I'll ask my host. 

[Rodrigo B Laurindo]

1 minute ago, ScarabExcel said:

Thank you Rodrigo.  I'm not able to see anything in the /IMG dir, even jpg's, only 404 error page, so I'll ask my host. 

You put your php file with phpinfo code in your /img folder, right? 

[ScarabExcel]

It's in the /img folder I found inside the Prestashop folder, so /prestashop/img/phpinfo.php  

I can see all the file there in File Manager, but 404 when I try to hit them with my browser.  

I also have the info php file I created in some other directories where I can see the PHP info/details where allow_url_fopen is listed as ON when hitting those with a browser.   So it shows up when I go to the main prestashop directory by example.