live chat PrestaShop Social Network Live Chat Support with Messenger

Zohaib-fk · February 26, 2018

Hi All,

Greetings of the day.

The module helps to communicate with clients on your online store and turn visitors into customers. This helps to build a relationship with customers, provide personalized service and increase sales.

Live chat is beneficial for businesses. It has to a large extent revolutionized the customer service industry.
Organizations (regardless of size and industry vertical) should adopt this tactical tool to stand out and delight customers. Live chat is the best available option for provide online customer support.

Live support applications are commonly used to provide immediate customer support and information to clients and customers.
This allows your customers to interact with your business anytime with the same personalized, rich-media experience they get in Messenger.

The widget works on both desktop computers and mobile phones. The business owner needs a Facebook Page and all the visitor needs is a regular Facebook account.

The visitor clicks the Facebook icon on your web page, type their message and you (the business owner) get an instant notification on your Facebook Page. If you are online, you can carry on the conversation with the visitor on the Facebook website or inside the Facebook Pages Manager app on your phone.

- Reduce expenses
- Increase sales
- Improve customer service and loyalty
- Discover customer pain points
- Faster problem resolution
- Customer convenience
- Competitive advantages
- Expand market reach
- Proactive outreach
- Reports and analytics
- Real-Time Convenience to Customers
- Cost-Efficient
- Stand out Among Competitors
- Develop Deeper Customer Relationships
- Increase in Conversions and Average Order Values

Features

- Easy to integrate and set up social media live chat from back-office.
- Documentation with steps on how to get social media app id and page id
- Fully responsive 100%.
- SEO friendly.
- Support all browsers: Firefox, Chrome, IE, Safari, etc.
- Lightweight. (Smaller file size which loads faster.)
- Increase sales, conversion rates, and product promotions.
- Maintain existing customers & Attract new customers.
- Lower marketing expenses, exposure to potential customers, reach targeted audiences.
- Compatible with PrestaShop 1.5 1.6 and 1.7.
- Multiple browsers compatibility(IE, Firefox, Opera, Safari, Chrome, and Edge).
- Mobile, Tablet and all device compatible.
- Multi-language and Multi Store compatible.
- Module works without doing any change in existing files on PrestaShop store versions.
- 24*7 Support
- Good Documentation

Installation :

Step 1: Upload module zip file from back-office Module & Services menu tab. Module Manager area using upload button. After successful installation module menu link will appear in left menu or top menu in back-office more area.
Step 2: Install the module using install button.
Step 3: Visit module management page from back-office "More" area (section) in left menu in back-office.
Step 4: The module installation process is very easy, how module configuration works can be seen in demo instance.
Step 5: Please visit our demo instance for module configuration and usage demo.

- Module works without making any change in the existing PrestaShop file so that existing customization and theme change do not affect.
- We provide free technical and feature support in installation,configuration, as well as access to updates available for this product.
- Free support on installation,configuration and customization as per store requirements for example new hook addition on your store.

For list of modules on PrestaShop Addons Marketplace.

https://addons.prestashop.com/en/2_community-developer?contributor=301729

Please feel free to contact for any support in installation,configuration and customization in module to as per your store requirements.

BUY USEFUL PRESTASHOP ADDONS FOR ONLINE STORES

https://www.presta-addons-modules.com/en/

Front-office Demo URL => https://www.hrms-systems.com/presta-addons/en/

Back-office Demo URL => https://www.hrms-systems.com/presta-addons/admin619j6kpbb/index.php