Jump to content

Prestashop 1.7.2.4 not auto launching install - update


Recommended Posts

Hi, I have had my hosting company look at why the auto install is not working and they have given me the following response.

Please note the webaddress.co.uk actually replaces the true location of my website for security purposes....

"Hello Michael,

We have now received an update from our senior admin.

There is some coding issue with the index.php due to which you are facing issues with accessing prestashop admin page. Please see the snippet below:

6536 webaddress.co.uk [Sat Feb 17 10:17:03 2018] [error] [client 61.12.45.30:35832] AH01215: PHP Parse error: syntax error, unexpected '[', expecting ')' in /home/sites/webaddress/index.php on line 15: /home/sites/webaddress.co.uk/index.php

I would recommend you to have a check of the index.php file with your developer to solve this issue.

Further the MySQL version used by your account is 5.5. Please see the snippet below:

mysql Ver 14.14 Distrib 5.5.54, for Linux (x86_64) using readline 5.1

I hope this will allow someone to help solve my problem?

Thanks, Michael

Edited by offie
missing line (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...