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[FREE MODULE] FAQ - Frequently asked questions


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This module allows BO administrators to create a FAQ page with questions and answers

The module for PS 1.6 add a link in the Information Block of the footer and a link in the top menu

The module for PS 1.7 add a link only in the top menu because in PS 1.7 you can add the link in the footer through the "Link Widget" button under Design Configuration button 

I've tested the module with Bootstrap Theme on PS 1.6 and with Classic Thene on PS 1.7

This is my first module so let me know if anything goes wrong during installation.

If you like the module you can send me a donation via paypal to: cesario.bortone@hotmail.it

[updated on 15/01/2019 with ps 1.7 version]

PS 1.6 ------>   faq_ps16.zip

PS 1.7 ------>   faq_ps17.zip

 

 

1.JPG

1.JPG

Cattura.JPG

1.JPG

 

 

Edited by bortonecesario (see edit history)
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hace 21 horas, bortonecesario dijo:

This module allows BO administrators to create a FAQ page with questions and answers

The module add a link in the Information Block of the footer and a link in the top menu

 

I've tested the module with Bootstrap Theme and PS 1.6

 

This is my first module so let me know if anything goes wrong during installation

 

If you like the module you can send me a donation via paypal to: cesario.bortone@hotmail.it

 

 

faq.zip

4.JPG

 

 

1.JPG

1.JPG

 

I have built a review of your module in Spanish to share it with the Spanish Community of Prestashop

http://victor-rodenas.com/2018/02/20/modulo-preguntas-frecuentes-en-prestashop/

Sorry for my English,

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  • 2 months later...
On 2/19/2018 at 4:10 PM, bortonecesario said:

This module allows BO administrators to create a FAQ page with questions and answers

The module add a link in the Information Block of the footer and a link in the top menu

I've tested the module with Bootstrap Theme and PS 1.6

This is my first module so let me know if anything goes wrong during installation

If you like the module you can send me a donation via paypal to: cesario.bortone@hotmail.it

 

faq.zip

 

 

 

 

1.JPG

1.JPG

Cattura.JPG

 

Greetings @bortonecesario.

Thank you very much for this new free module which seems very interesting.

However while I was willing to test it on my test server I am facing a problem on installation, here is the error I am getting:

faq.thumb.jpg.dde76784cb58daa29bb81134f54485f6.jpg

 

Seems that it does not seem to like CURRENT_TIMESTAMP.

I am on PS 1.6.0.14 with php 5.5 and mysql 5.1.

Any ideas or suggestions maybe?

Thank you.

 

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Hey @bortonecesario many thanks for your fast reply, much appreciated,

 

I did not have time to test the new attached version in your previous post, however I realize even if I am using a plain copy of default bootstrap theme with only very minor modifications, this theme is not named with defaut name anymore. Do you think that could be the reason why I am having issues?
This being said I don't see why it would cause problems with table creation.
Maybe I need to edit some files myself.

I really see no reasons why your module would not work with my environment when I don't have any issues installing other modules compatible with my version using their own db table or not.

This is the first time I am having an issue like this, and for some reasons it seems to be related to the way the module table is created into the database.

Please let me know if I have to manually edit/copy a few files somewhere in my theme folder, or if you would have some ideas in case that could be the reason.

 

Regards,

 

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1 minute ago, Bonifero said:

Ciao bortonecesario tante grazie per il modulo!

li ho appena instalato, in el back office se che sta, ma in il front office non li vedo, sono in la versione 1.6.0.6 theme Transformer

Grazie mille!

 

if you have cache enabled, try to clear cache of PS and from browser and reload the site. 

If you don't see FAQ in information footer try to enable debug on ps.

 

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  • 2 weeks later...

Thank you for making the FAQ module available for the PS community.  

Does this module support PS 1.7.X.   AS I've installed it on PS 1.7 and I only get the footer link .  When clicked it gives an error " The page you are looking for was not found."

Appreciate your assistance.

Edited by alsharif (see edit history)

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Hi bortonecesario,

My prestashop version is 1.7.x

i have this error when i try to access to the faq page :

[PrestaShopException]

No template found for faq.tpl
at line 68 in file classes/Smarty/TemplateFinder.php

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On 12/5/2018 at 7:59 AM, alsharif said:

Thank you for making the FAQ module available for the PS community.  

Does this module support PS 1.7.X.   AS I've installed it on PS 1.7 and I only get the footer link .  When clicked it gives an error " The page you are looking for was not found."

Appreciate your assistance.

 

Hi,

this module has been tested on PS 1.6. I ve tested it on PS 1.7 and didn't work.

i will release the version for Ps 1.7 asap

br

 

 

 

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  • 2 weeks later...
On 5/15/2018 at 3:55 PM, bortonecesario said:

 

Hi,

this module has been tested on PS 1.6. I ve tested it on PS 1.7 and didn't work.

i will release the version for Ps 1.7 asap

br

 

 

 

Will you be considering to include Categories (i.e group FAQ by subject) in the upcoming update?

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  • 2 weeks later...
On 2/19/2018 at 5:10 PM, bortonecesario said:

This module allows BO administrators to create a FAQ page with questions and answers

The module add a link in the Information Block of the footer and a link in the top menu

I've tested the module with Bootstrap Theme and PS 1.6

This is my first module so let me know if anything goes wrong during installation

If you like the module you can send me a donation via paypal to: cesario.bortone@hotmail.it

 

faq.zip

 

 

 

 

1.JPG

1.JPG

Cattura.JPG

Hi, i have some problem install the module - i got this: The following module(s) could not be installed properly:

  • faq :

.

Please can help to figure what is the problem? My site url: axel-company.ro     I use Prestashop 1.6.1.11

Thanks in advance!

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hi daniela,

 

i see on your site that the module works good!

i see the link faq in the section informatii and the link work fine

I see also that you have inserted a question

 

let me know if you need others

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  • 2 weeks later...

Great module, @bortonecesario thanks a lot for sharing!
with debug mode activated i have this two notice ... not a problem at all if i disable debug, everything is ok
any suggestion?

notice-after-faq-install&configure.jpg

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  • 1 month later...
  • 1 month later...
  • 1 month later...

Hello, a problem with the installation with prest 1.6.1.11, error in the query
Do you have a solution?

Bonjour, un problème à l'installation avec prest 1.6.1.11, erreur dans la requère
avez vous une solution?

Ciao, un problema con l'installazione con perst 1.6.1.11, errore nella query
hai una soluzione?

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On 20/02/2018 at 1:53 PM, nadie said:

 

I have built a review of your module in Spanish to share it with the Spanish Community of Prestashop

http://victor-rodenas.com/2018/02/20/modulo-preguntas-frecuentes-en-prestashop/

Sorry for my English,

Hello, a problem with the installation with prest 1.6.1.11, error in the query
Do you have a solution?

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On 05/06/2018 at 12:14 PM, bortonecesario said:

hi daniela,

 

i see on your site that the module works good!

i see the link faq in the section informatii and the link work fine

I see also that you have inserted a question

 

let me know if you need others

Hello,

Problème:

  • Mauvaise requête SQL

Hello, a problem with the installation with prest 1.6.1.11, error in the query
Do you have a solution?

 

 

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  • 1 month later...
  • 3 weeks later...

Muy buenos días!

Estoy buscando algún modulo de Faq para mi tienda, y he visto muchos de pago, y buscaba algo gratuito y este parece un gran gran modulo para hacer las funciones precisas. 

Lo que pasa es que veo que los enlaces están caídos o ya no están, si alguien fuera tan amable de decirme el enlace de donde lo puedo conseguir o pasármelo de alguna manera, estaría muy agradecido.

Muchas gracias de antemano.

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  • 2 weeks later...
Hello,
Your module is top. Exactly what I needed. Install on the local zero problem.
The problem is on my site https: installation ok but when I click on configure: "SQL request error".
I have to do what?
Thank you in advance for your answer.

image.thumb.png.4ce96c774a97eedc3343c935d02e5956.png

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Audweb

2 minutes ago, Audweb said:

Hello,
Your module is top. Exactly what I needed. Install on the local zero problem.
The problem is on my site https: installation ok but when I click on configure: "SQL request error".
I have to do what?
Thank you in advance for your answer.

image.thumb.png.4ce96c774a97eedc3343c935d02e5956.png

Enable debug and send me What You see when you click on configure

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Hi, thanks you for the module first.

I've installed the module in Prestashop 1.6.1.20 and all is ok but i can't see the Faq link in footer. Cache cleared but link don't appear.

Any idea please?

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  • 2 weeks later...
Just now, juanman said:

Hi, i have to do anything special to put the FAQ link on footer? I can't see the FAQ link in footer...

Thanks in advance.

The module for PS 1.7 add a link only in the top menu because in PS 1.7 you can add the link in the footer through the "Link Widget" button under Design Configuration button 

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Just now, juanman said:

Thanks for your reply. I'm using Prestashop 1.6.1.20.

In PS 1.6 you have to check if you have the folder blockcms under \modules and if this module is activated.

PS 1.6 don t permit to customize the block cms in the footer through the backend so the module override the native module of PS

 

 

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1 minute ago, juanman said:

Block Cms module is active and i have the blockcms folder under /modules. It's weird but i don't know why don't appear the FAQ link under Information group of footer.

UnInstall the module, Active the debug and reinstall and check some errors

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  • 2 months later...

PS 1.7

Tested with theme PANDA, module doesn't work.

Panda doesn't use default menu and disable default footer link.

If you use a theme that perform the same action, according to my experience, this module doesn't show on the website.

Just my 2 cents.

 

Edited by SashaBrno (see edit history)

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17 minutes ago, SashaBrno said:

In PS 1.7 is not possible to use this module if you use a theme that disable main menu and footer default link.

If you use MEGA MENU the FAQ will not show in CSM content or in any option.

I've tested the module with Classic Theme on PS 1.7

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3 hours ago, bortonecesario said:

I've tested the module with Classic Theme on PS 1.7

Not telling is wrong, just sharing what happened to me using this module with theme PANDA.

EDIT:  The module create a hook to https://domain.tld/module/faq/faqpage with this in mind is possible to create a anchor or a link everywhere.

Edited by SashaBrno (see edit history)

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  • 3 months later...

Hi, good module for sure, I am trying to install it on 1.6.1.24 but I get the following error:

CREATE TABLE IF NOT EXISTS `ps_faq_lang` ( `id_qa` int(11) NOT NULL auto_increment, `id_lang` int(11) NOT NULL , `question` text NOT NULL, `answer` text NOT NULL, `created` datetime DEFAULT CURRENT_TIMESTAMP , `modified` datetime DEFAULT CURRENT_TIMESTAMP , PRIMARY KEY (`id_qa`,`id_lang`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8|

I go back and I can see it under the module list but when I click on configure, I get this other error (is all about the faq_lang table):

CREATE TABLE IF NOT EXISTS `ps_faq_lang` ( `id_qa` int(11) NOT NULL auto_increment, `id_lang` int(11) NOT NULL , `question` text NOT NULL, `answer` text NOT NULL, `created` datetime DEFAULT CURRENT_TIMESTAMP , `modified` datetime DEFAULT CURRENT_TIMESTAMP , PRIMARY KEY (`id_qa`,`id_lang`) ) ENGINE=InnoDB DEFAULT CHARSET=utf8

Thanks!

Edited by tivicrdotcom
missed something (see edit history)

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  • 2 weeks later...
On 2/19/2018 at 4:10 PM, bortonecesario said:

This module allows BO administrators to create a FAQ page with questions and answers

The module for PS 1.6 add a link in the Information Block of the footer and a link in the top menu

The module for PS 1.7 add a link only in the top menu because in PS 1.7 you can add the link in the footer through the "Link Widget" button under Design Configuration button 

I've tested the module with Bootstrap Theme on PS 1.6 and with Classic Thene on PS 1.7

This is my first module so let me know if anything goes wrong during installation.

If you like the module you can send me a donation via paypal to: cesario.bortone@hotmail.it

[updated on 15/01/2019 with ps 1.7 version]

PS 1.6 ------>   faq_ps16.zip

Hello
I installed your modul but after instalation i don't see module.
Page after instalation looks like this.
PS 1.6.1.20
image.thumb.png.9fe40effa35558752c757d90f1263cb9.png

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Hi

in the version for 1.7 you should considerate the case where the module top menu is not installed, because in many cases it is present another module for the top menu

bye

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Ciao

ho provato ad installare il modulo faq_ps16.zip su due versioni di ps: 1.6.1.10 e 1.6.1.17 ma non vengono caricati, non compaiono e se provo a ricaricarli non mi indica "modulo già presente"

entrando con filezilla non c'è proprio la cartella

hai già riscontrato questo problema?

grazie 

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13 hours ago, Pier Giorgio said:

Ciao

ho provato ad installare il modulo faq_ps16.zip su due versioni di ps: 1.6.1.10 e 1.6.1.17 ma non vengono caricati, non compaiono e se provo a ricaricarli non mi indica "modulo già presente"

entrando con filezilla non c'è proprio la cartella

hai già riscontrato questo problema?

grazie 

strano. il fatto che non ci sia neanche la cartella direi che non lo ha neanche installato. riprova al massimo su una versione pulita di ps 1.6

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On 8/15/2019 at 6:31 PM, maofree said:

Hi

in the version for 1.7 you should considerate the case where the module top menu is not installed, because in many cases it is present another module for the top menu

bye

the faq page have an address that you can use where you want

the hook is  https://www.yoursite.com/module/faq/faqpage 

Edited by bortonecesario (see edit history)

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Hi

try to install your module in a site with prestashop 1.7 and without the default menu, you will get an error, it is necessary to add some conditions in the install function to avoid this problem when that modue is not installed

bye

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6 hours ago, bortonecesario said:

strano. il fatto che non ci sia neanche la cartella direi che non lo ha neanche installato. riprova al massimo su una versione pulita di ps 1.6

entrambi i siti sono praticamente vuoti, dato che uno lo sto sviluppando adesso, l'altro lo sto rifacendo. per entrambi ho pulito la cache, e altri moduli si installano normalmente

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On 8/18/2019 at 7:53 PM, Pier Giorgio said:

Ciao

ho provato ad installare il modulo faq_ps16.zip su due versioni di ps: 1.6.1.10 e 1.6.1.17 ma non vengono caricati, non compaiono e se provo a ricaricarli non mi indica "modulo già presente"

entrando con filezilla non c'è proprio la cartella

hai già riscontrato questo problema?

grazie 

I have the same problem.

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On 8/22/2019 at 9:13 AM, bortonecesario said:

enable the debug mode, retry to install and show me the message

Debug Mode is enable but nothing show because the message from presta is installation complete but doesn't show module on module list

faq.jpg

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  • 1 month later...
On 8/23/2019 at 3:17 PM, Mabcin said:

Debug Mode is enable but nothing show because the message from presta is installation complete but doesn't show module on module list

faq.jpg

Somebody was problem like me?

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  • 3 weeks later...
  • 4 months later...
  • 1 month later...

Works without problems on 1.7.6.4

The simplicity of the out-of-the-box is ... very evident. Well it's a free module, works ok.

My design/CSS skills just require someone else to get involved...

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  • 4 weeks later...
Le 02/05/2020 à 3:07 PM, jawher a dit :

Le lien de Téléchargement ne fonctionne pas.Qui peut m'envoyer le module?

Bonjour,

Je viens de vérifier et les liens fonctionnent bien.

Cdt

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Bonjour,

J'ai créé un profil employé avec les permissions sur le module FAQ "Afficher" & "Configurer" et ça ne fonctionne pas..

Avez-vous une piste pour résoudre ce problème svp ?

Cdt

permission-faq.jpg

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Can you guys use Google translate or something and post in English. My native language is Finnish but out of courtesy to the global community, I keep to spoting in language such as English to benefit larger potential audience.

Pouvez-vous utiliser Google traduire ou quelque chose et publier en anglais? Ma langue maternelle est le finnois, mais par courtoisie envers la communauté mondiale, je continue de repérer dans une langue telle que l'anglais au profit d'un public potentiel plus large.

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Il y a 15 heures, Surffari a dit :

Can you guys use Google translate or something and post in English. My native language is Finnish but out of courtesy to the global community, I keep to spoting in language such as English to benefit larger potential audience.

Pouvez-vous utiliser Google traduire ou quelque chose et publier en anglais? Ma langue maternelle est le finnois, mais par courtoisie envers la communauté mondiale, je continue de repérer dans une langue telle que l'anglais au profit d'un public potentiel plus large.

Hello,

Thank you for your excellent work.

I created an employee profile with the permissions on the FAQ module "View" & "Configure" and it doesn't work.

Do you have a clue to solve this problem please?

My Prestashop version is 1.7.6.5.

Regards

Rémy

Edited by remyyyyy
Add PS version (see edit history)
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  • 4 weeks later...
On 8/22/2019 at 9:13 AM, bortonecesario said:

enable the debug mode, retry to install and show me the message

ciao ho installato il modulo su ps 1.7.6.3 quando vado su configura mi esce "query sql non valida" 

 

come posso risolvere?

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  • 3 months later...
  • 4 months later...

Salut tout le monde,

Le module n'était pas accessible car la table _faq_lang n'existait pas.

J'ai corrigé le souci en modifiant le fichier faq/sql/install.php. J'ai remplacé les 2 lignes qui concernent les colonnes "created" et "modified". Voici les bonnes valeurs :
 

`created` datetime NOT NULL,

`modified` datetime NOT NULL,

En espérant que ça en aide certain.

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  • 1 month later...

Hi, 

I downloaded and installed the Faq modules my prestashop website v1.7.73. 

It worked fine and I was able to add content I wanted to add from the back office, but the module did not create any links in the header or footer. When I check the link widget, I cannot see a generated URL page link. Although I think it's because from the theme I use. I would be very happy if you can share the URL link, where I can see FAQs collectively, if it has a default value.

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