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Loyalty & Rewards - Voucher went to another customer

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Hi. This is not first time but  sometimes a customer is converting points to a voucher and another customer have access to it, but can't use.

  1. Customer A generate a voucher from point
  2. Customer B will  check his vouchers and verify that there is one to use
  3. Customer B try to use this voucher and gives an error, because it's not associate to his account


I can't understand why someone else can see a voucher from other customer. Any idea? Maybe compatibility between cart rules, but the  module integrated with prestashop doesn't have this option.


Edit; I don't why but it created twice the same topic when I submited.

Edited by NIKESLB (see edit history)

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