Zhen-Xlogic Posted January 25, 2018 Posted January 25, 2018 Hello to Community of PS. I create a new e-shop based on PrestaShop 220.127.116.11 and i want your help. Yesterday i installed the Module Alphapay payment system from marketplace, this module creates 3 new status to put order: When payment is cancelled by user sets the order status to PS_OS_CANCELED. When payment fail to verified the card information sets the order status to PS_OS_ALPHAPAY_REFUSE. When payment fails (system general error) sets the order status to PS_OS_ALPHAPAY_ERROR. When payment its ok sets the order status to PS_OS_ALPHAPAY. The major issue that i have is when the order status seted by the module into the follow status PS_OS_ALPHAPAY_REFUSE | PS_OS_ALPHAPAY_ERROR is sends email to customer that the order with order num XXX was received, its sending the default email template: order_conf.html. In the BO i have disable the email for this 3 status (Red Color): How can we cut or disabled the email order_conf.html for this 3 specific status ? Thanks in advance, Zhen-Xlogic. Share this post Link to post Share on other sites More sharing options...
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