Jump to content

Is it possible to change the status without sending out an email?

Recommended Posts

I've come across this situation a few times already:

1) Customer buys two products, one of them is back-ordered

2) I send out the first product, but the second one means that the whole order status remains "Back-ordered"

3) The customer cancels the second product a week later, and I want to update the status to "Shipped"

At this point the customer would get a Shipping notification email, even though he bought the product a week ago!

So I was thinking it would be good if there was a checkbox or something that would be selected by default, but could be unchecked if needed. Is anyone aware of such a mod?

Share this post

Link to post
Share on other sites

in back office


find status 'shipped', edit it and turn off Send e-mail to customer


Change the order status and turn on Send e-mail to customer again.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More