noesac 16 Posted August 11, 2010 I've come across this situation a few times already: 1) Customer buys two products, one of them is back-ordered2) I send out the first product, but the second one means that the whole order status remains "Back-ordered"3) The customer cancels the second product a week later, and I want to update the status to "Shipped"At this point the customer would get a Shipping notification email, even though he bought the product a week ago!So I was thinking it would be good if there was a checkbox or something that would be selected by default, but could be unchecked if needed. Is anyone aware of such a mod? Share this post Link to post Share on other sites
zoombamboom 0 Posted April 13, 2017 in back officeorders-->statusesfind status 'shipped', edit it and turn off Send e-mail to customer Change the order status and turn on Send e-mail to customer again. Share this post Link to post Share on other sites