LovePrestashop Posted July 31, 2010 Share Posted July 31, 2010 When I installing the prestashop 1.3.1 I used my gmail address and it became the admin user name. However, after my shop is up, the prestashop uses my gamil address as default email address and sending emails to customers. I want to use my shop email address (e.g. [email protected]) as the default email address for sending emails to customers. How can I change this default email address for sending mails out? Thank you so much!By the way, I use PHP mail() function for sending emails. Link to comment Share on other sites More sharing options...
rocky Posted August 1, 2010 Share Posted August 1, 2010 Go to the Preferences > Contact tab to change the "Shop e-mail". 1 Link to comment Share on other sites More sharing options...
LovePrestashop Posted August 1, 2010 Author Share Posted August 1, 2010 thank you very much rocky! Link to comment Share on other sites More sharing options...
grilodz Posted January 17, 2011 Share Posted January 17, 2011 I have the same problem, but the preference change don't solve it... anyone know why?I keep receiving the store emails in my personal email.... Link to comment Share on other sites More sharing options...
rocky Posted January 18, 2011 Share Posted January 18, 2011 Check also the emails on the configuration page of the "Mail alerts" module in the "Tools" section on the "Modules" tab. 3 Link to comment Share on other sites More sharing options...
grilodz Posted January 18, 2011 Share Posted January 18, 2011 I already did it...There is any config file that I can edit to check, or some place in the database?thank you & regards Link to comment Share on other sites More sharing options...
grilodz Posted January 18, 2011 Share Posted January 18, 2011 I edit:Back Office >> Employees >> Contacts& done thanks Link to comment Share on other sites More sharing options...
Bejoy Cherian Posted September 27, 2012 Share Posted September 27, 2012 thanks grilodz. i spent hours to find it. where were you ? a big thanks Link to comment Share on other sites More sharing options...
White Lion Posted February 18, 2014 Share Posted February 18, 2014 (edited) In prestashop 1.5 you can do it from Preferences > Store Contactsand change "Shop e-mail" Edited February 18, 2014 by White Lion (see edit history) Link to comment Share on other sites More sharing options...
nuttis Posted March 4, 2014 Share Posted March 4, 2014 Has anyone problem with changing the Store contacts in PS 1.5.6.2? I have tried to change it but it changes back everytime. Same with the E-mail under Advanced Parameters. I have emptied my cache and stuff like that but those to fields dont want to change my e-mail. What am i doing wrong? 2 Link to comment Share on other sites More sharing options...
kelpotek Posted October 15, 2014 Share Posted October 15, 2014 (edited) Has anyone problem with changing the Store contacts in PS 1.5.6.2? I have tried to change it but it changes back everytime. Same with the E-mail under Advanced Parameters. I have emptied my cache and stuff like that but those to fields dont want to change my e-mail. What am i doing wrong? I have same problem. I found fix but that not help on my case There are a few reasons why Prestashop cannot send emails from your server, the most common ones are: "From" field doesn't match your domain.Incompatible additional headers. Below are solutions to both: In /tools/swift/Swift/Message.php line #79 Change $this->setFrom(""); To $this->setFrom("[email protected]"); In /tools/swift/Swift.php after line 370 if (!($has_reply_to = $message->getReplyTo())) $message->setReplyTo($from); Add the following code: if (!$has_reply_to[0])$message->setReplyTo($from->getAddress()); Edited October 15, 2014 by kelpotek (see edit history) 1 Link to comment Share on other sites More sharing options...
ContraD Posted October 21, 2014 Share Posted October 21, 2014 Am with 1.6.0.9 and these issues have been driving me bananas too. - Emails failing under PHP due to the DMARC issue (so shop emails to Hotmail and AOL addresses et al will certainly fail) - Editing email in STORE CONTACTS is not stored ... have just fixed both by diving into the database and manually changing ****_configuration ... entry 357 - PS_SHOP_EMAIL to "[email protected]" Now transactional emails get through and Store Contact has been changed ... and yes, this issue is still not fixed by Prestashop even in 1.6.0.9 1 Link to comment Share on other sites More sharing options...
kelpotek Posted October 22, 2014 Share Posted October 22, 2014 Am with 1.6.0.9 and these issues have been driving me bananas too. - Emails failing under PHP due to the DMARC issue (so shop emails to Hotmail and AOL addresses et al will certainly fail) - Editing email in STORE CONTACTS is not stored ... have just fixed both by diving into the database and manually changing ****_configuration ... entry 357 - PS_SHOP_EMAIL to "[email protected]" Now transactional emails get through and Store Contact has been changed ... and yes, this issue is still not fixed by Prestashop even in 1.6.0.9 My version was 1.6.0.5. I update to 1.6.0.9 but no change on that email problem so I change that same thing into database few days ago and it help. Sorry to forget tell it here 1 Link to comment Share on other sites More sharing options...
ContraD Posted October 22, 2014 Share Posted October 22, 2014 My version was 1.6.0.5. I update to 1.6.0.9 but no change on that email problem so I change that same thing into database few days ago and it help. Sorry to forget tell it here Great minds think alike Link to comment Share on other sites More sharing options...
jayson Posted January 8, 2015 Share Posted January 8, 2015 Am with 1.6.0.9 and these issues have been driving me bananas too. - Emails failing under PHP due to the DMARC issue (so shop emails to Hotmail and AOL addresses et al will certainly fail) - Editing email in STORE CONTACTS is not stored ... have just fixed both by diving into the database and manually changing ****_configuration ... entry 357 - PS_SHOP_EMAIL to "[email protected]" Now transactional emails get through and Store Contact has been changed ... and yes, this issue is still not fixed by Prestashop even in 1.6.0.9 In my Prestashop (1.6.0.8) it was entry 355 in the ps_configuration. Changed the value and it worked like a charm! Please repair it in future. Link to comment Share on other sites More sharing options...
maneeshmane Posted August 31, 2015 Share Posted August 31, 2015 how can i show shop url in front Link to comment Share on other sites More sharing options...
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