Svolcker Posted December 27, 2017 Share Posted December 27, 2017 Hello i finally got my shop runnig last night just in time. Today i tried to install the pre selcted Module for Payment options with easy credit. then it showed me the Error 500. Now i cant log in my backoffice anymore. always error 500. no idea what to do about it. already tried to update the file AdminModulesControllers.php still the same. HELP! Please! Link to comment Share on other sites More sharing options...
Svolcker Posted December 28, 2017 Author Share Posted December 28, 2017 Talked to my hosting provider and they told me i can not get the server error logs. how the hell can i figure out whats going on? Link to comment Share on other sites More sharing options...
_tech Posted December 28, 2017 Share Posted December 28, 2017 3 hours ago, Svolcker said: Talked to my hosting provider and they told me i can not get the server error logs. how the hell can i figure out whats going on? No error logs access ???? Change your hosting provider. Link to comment Share on other sites More sharing options...
Svolcker Posted December 28, 2017 Author Share Posted December 28, 2017 well thats not an option right now... anyways i am checking the php files right now. if the installation would have changed and corrupted a php file would that one not have a change/save date from the day i tried to install the module? Link to comment Share on other sites More sharing options...
_tech Posted December 28, 2017 Share Posted December 28, 2017 8 minutes ago, Svolcker said: well thats not an option right now... anyways i am checking the php files right now. if the installation would have changed and corrupted a php file would that one not have a change/save date from the day i tried to install the module? Did you try to delete/rename the module in /modules directory ? Link to comment Share on other sites More sharing options...
Svolcker Posted December 28, 2017 Author Share Posted December 28, 2017 1 minute ago, _tech said: Did you try to delete/rename the module in /modules directory ? Yes i tried it. Looking for some tool like web-sniffer or something to figure out the error. Link to comment Share on other sites More sharing options...
selectshop.at Posted December 28, 2017 Share Posted December 28, 2017 You have access to database ? Than you can disable the module in table ps_module. You activated debug modus ? What it is saying, i.e. which errors are you getting ? How to enable debug mode: https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
bellini13 Posted December 28, 2017 Share Posted December 28, 2017 Perhaps you should contact the author of the module for assistance... Link to comment Share on other sites More sharing options...
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