Jump to content
Greg Monette

Delete product from order fails (1.6.1.17)

Recommended Posts

I am unable to delete any product from an order. We are using the latest current version of PrestaShop. I followed the directions in the help document which state:

Removing products

To cancel a product, go to the product list, and either delete the product by clicking on the "Delete" action, or by clicking on the "Edit" action if all you need is to remove some quantity of a product.

Screenshots below...

Order summary:

Order_Summary.thumb.png.fd04efe87385a7747448b6b85781dc23.png

Delete, are you sure?

Order_DeleteProduct.thumb.png.84d230571c778aaf381c79c8e51c0c12.png

After clicking OK the product does not get removed from the order.

 

Any advice is appreciated. Thank you.

Edited by Greg Monette (see edit history)

Share this post


Link to post
Share on other sites

I lived with the problem until the v1.6.1.18 update was available. It works if  you patch to this version... or at least for us it did.

Share this post


Link to post
Share on other sites

Im also having this issue. but i have version 1.7.4.2? I am trying to do an exchange for a customer and this being messed up is really affecting it

Has anyone found a viable solution yet? 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More