Greg Monette Posted December 11, 2017 Share Posted December 11, 2017 (edited) I am unable to delete any product from an order. We are using the latest current version of PrestaShop. I followed the directions in the help document which state: Removing products To cancel a product, go to the product list, and either delete the product by clicking on the "Delete" action, or by clicking on the "Edit" action if all you need is to remove some quantity of a product. Screenshots below... Order summary: Delete, are you sure? After clicking OK the product does not get removed from the order. Any advice is appreciated. Thank you. Edited December 11, 2017 by Greg Monette (see edit history) Link to comment Share on other sites More sharing options...
tapukatata Posted April 1, 2018 Share Posted April 1, 2018 I have the same problem. Any idea how to delete a product from the order? Link to comment Share on other sites More sharing options...
Greg Monette Posted April 2, 2018 Author Share Posted April 2, 2018 I lived with the problem until the v1.6.1.18 update was available. It works if you patch to this version... or at least for us it did. Link to comment Share on other sites More sharing options...
themensroomtransshop Posted October 26, 2018 Share Posted October 26, 2018 Im also having this issue. but i have version 1.7.4.2? I am trying to do an exchange for a customer and this being messed up is really affecting it Has anyone found a viable solution yet? Link to comment Share on other sites More sharing options...
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