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'Unable to update settings' saving any product in 1.7

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Hi there,

I encountered the following bug after importing +/-300 products from Prestashop 1.6 into 1.7.2.4:

If click to save a product, a red error message appears saying: 'Unable to update settings'. See image enclosed. Also in the top left corner it looks like it keeps on saving.

Console in Google Chrome reports this:

Quote

main.bundle.js:57623 POST http://.../beheer/index.php/product/form/392?_token=HV9PyVNsZbjH2TdkAMjsOAbDsJqfc0-pVzi-hdRsmSY 500 (Internal Server Error)
send @ main.bundle.js:57623
ajax @ main.bundle.js:57104
send @ form.js?1.7.0:858
(anonymous) @ form.js?1.7.0:1032
dispatch @ main.bundle.js:53185
elemData.handle @ main.bundle.js:52997
VM1202:1 Uncaught SyntaxError: Unexpected token < in JSON at position 0
    at JSON.parse (<anonymous>)
    at Function.jQuery.parseJSON (main.bundle.js:56412)
    at Object.error (form.js?1.7.0:909)
    at fire (main.bundle.js:51635)
    at Object.fireWith [as rejectWith] (main.bundle.js:51765)
    at done (main.bundle.js:57207)
    at XMLHttpRequest.<anonymous> (main.bundle.js:57571)

 

Can someone help me please?! Many thanks in advance!

screenshot-unable-to-update-error.jpg

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On 2/7/2018 at 7:48 PM, Innosons said:

Hi there,

Try to have a look at your file permissions first, make sure they correspond to this example: http://www.innosons.nl/bestandsrechten-prestashop-file-permissions/

Try to switch off debug mode from Advanced Parameters > Performance >

Let me know if this helped!

it is not in English language can you help me Understand this please.

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Hi, 

I'm having the same problem, it happen when I set the product combination color more than 10 colors. Now I have to divide the product into 2 lists. 

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Having the same problem. I originally got a message at the top saying to increase max_input_vars to 57000 in the php.ini which I did, but it still won't save certain products.

Anyone found a fix for this?

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Same problem here with 1.7.6. Happens only with products that have combinations. Imported with presto changeo migration module from PS 1.4.9.

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Same problem for me Pretashop 1.7.6.1 i can`t add new products.

 

Advance Parameters >

Cahe: Yes

Smart cache for CSS: Yes

Smart cache for JavaScript: Yes

Apache optimization : Yes

Use cache: No

This work for me to add new products.

Edited by surtidorel (see edit history)

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Same problem for me, Prestashop 1.7.6.1.

Seems to be when i add HTML content into the description or summary. I can save text without any problem, but as soon as I add an image in, or if i try a copy & paste on anything that's not plain text, I get the "Unable to Save Settings"

When I've researched this error, a lot of suggestions involve using combinations, but I'm not using any. It's a simple product.

Help!!

Capture.thumb.JPG.3e965fd920ee0634b13678731cb3c4a2.JPG

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