[solved]I can't login to the back office- it redirects to login page.

[Rolf999]

when I'm logged in back office in few minutes i hit for example "orders" then redirect me back to login back office. i must always clear history in my browser then BO  works for few minutes. Im tried Safari, Chrome in iPhone safari same issues. PS 1.7.2.4

Edited November 23, 2017 by Rolf999 (see edit history)

[maaf]

I have the same problem!
I can not enter the back office.

Prestashop 1.7.2

[ADM777]

Please verify admin folder on ftp (if you dont acces real folder prestashop redirect you)

[Rolf999]

5 hours ago, ADM777 said:

Please verify admin folder on ftp (if you dont acces real folder prestashop redirect you)

do you mean file and folder permission? I have all set to 777

[premiumpresta]

First verify if your server Request Headers have Cache-Control:max-age=0. Your server might have another configuration in an attempt to do a more efficient caching, but this will cause problems.

Another thing to try if you have access to BO for a little while until it logs you out, go to Configure > Advanced Parameters > Administration and disable Check the cookie's IP address.

[Rolf999]

thank you for you help

[Nakib Imrul Hasan]

Keep the Advanced Parameters/Administration in a new tab and turn off the Check the cookie's IP address button by pressing 'No'. You have to login to your BO in another tab and in a short time switch back to the previous administration page tab and press 'Save' button. You're all set!