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products in abandoned cart


DiverseSolution

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Hi ,

Last time a customer placed orderer and the products that she purchased were already sold . I went to check her order and i noticed the order she placed it was from an old carts that she has created a couple a months earlier . 

Is there any that can help me and tell me how can avoid this situation? In the case above the i was lucky because the customer was a b2b and she contacted the company before completing the order , that is why i could verify that she was using a cart created some month before.

 

ciao

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