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Prestashop not adding Tax in the total.

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There are many things to check. 

  • What version of Prestashop is being used... be specific
  • What Tax have you created in the Back Office?
  • What Tax Rule have you created in the back office to use the Tax you defined above?
  • Inside that Tax Rule, you configure things like Country, state, postal code etc...  What have you configured?
  • Have you configured your products to use this Tax Rule?
  • During checkout, are you a registered customer/guest within that Country/State configured in the Tax Rule?

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I have the same issue, the tax is not added to the total amount

 

 What version of Prestashop is being used... be specific 1.6.1.17

 What Tax have you created in the Back Office?      Sales-taxes US-CA 8.25%     8.250 %

 What Tax Rule have you created in the back office to use the Tax you defined above?     US-CA Rate (8.25%)

 Inside that Tax Rule, you configure things like Country, state, postal code etc...  What have you configured? United States     California     --     Combine     8.250%     

 Have you configured your products to use this Tax Rule?
Prices:
Tax Rule: US-CA Rate (8.25%)

 During checkout, are you a registered customer/guest within that Country/State configured in the Tax Rule?
 
registered customer:
Jose Gomz
4553 mission st
san francisco , California 94134
United States
315 211 9819

Edited by zambo (see edit history)

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At the bottom of the Taxes page in the back office is a section named "Tax Options".  What settings do you have?

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it says

Enable tax = YES

Display tax in the shopping cart  = YES

Based on = Delivery address

ECO TAX =   NO

 

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On 11/29/2017 at 5:23 AM, bellini13 said:

What customer group is your registered customer in?  How is that customer group defined?

 

Edited by zambo (see edit history)

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Things appear configured properly.  Hard to say if perhaps you have a customization, module or theme that is causing an issue

Also, clarify the issue...

Is the issue that Tax is not added to the Total amount, or that Tax is not added to the Product amount?

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On 12/18/2017 at 4:39 AM, bellini13 said:

Things appear configured properly.  Hard to say if perhaps you have a customization, module or theme that is causing an issue

Also, clarify the issue...

Is the issue that Tax is not added to the Total amount, or that Tax is not added to the Product amount?

the tax is not added on the total amount in shopping cart check out. also I noticed now that in the catalog/product when entering a price either pre-tax retail price, or the retail price with tax it is not automatically calculating the tax in the Retail price with tax  box

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Is this a clean install of PS v1.6.1.17?  Or did you upgrade from a previous PS version?

I don't think you are going to troubleshoot this properly from a forum topic, if you cannot solve it or configure it properly, then perhaps you should consider to hire a technical resource to review this further

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