hajusinuyo Posted November 7, 2017 Share Posted November 7, 2017 hello, i need help, I create the carrier in my back office. after finish it that carrier show on shipping method. and i edit that carrier and save it. then it not show in shipping method. why is that? any solution for that? thank you. Link to comment Share on other sites More sharing options...
hajusinuyo Posted November 8, 2017 Author Share Posted November 8, 2017 is any one know about this..?? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted November 8, 2017 Share Posted November 8, 2017 Carrier configuration is one of the hardest parts of PrestaShop, so it is hard to advice. 1) Do you have any third party carrier modules? Can they overwrite you configuration? 2) Did you configure carriers properly for the country from which you try to buy a product? 3) Did you limit carriers for some products? 4) Did you set some limits to price or product weight? 1 Link to comment Share on other sites More sharing options...
hajusinuyo Posted November 10, 2017 Author Share Posted November 10, 2017 On 11/8/2017 at 4:44 PM, Simonas Invertus said: Carrier configuration is one of the hardest parts of PrestaShop, so it is hard to advice. 1) Do you have any third party carrier modules? Can they overwrite you configuration? 2) Did you configure carriers properly for the country from which you try to buy a product? 3) Did you limit carriers for some products? 4) Did you set some limits to price or product weight? Thank you for reply my question, 1. Third party module is ' pick up store' but it's not conflict on this. 2. country no problem 3. No limit for some product 4. price limit. this is my carrier - i add carrier for 'city 1' that 'city 1' carrier 'table rate shipping' add rule. if cart less than $29.99 add extra $2.95. more than $30 shipping free. when my cart is less than $3o show the 'city 1' carrier with $2.95 shipping. rule is work fine here this problem work, when i go to carrier and edit 'city 1' and after save it. and go to checkout process (cart less than $30). that 'city 1' not showing. Link to comment Share on other sites More sharing options...
Simonas Invertus Posted November 10, 2017 Share Posted November 10, 2017 Can you provide screenshots of your city1 configuration, because I am not sure if I correctly understand what you have done? Link to comment Share on other sites More sharing options...
Simonas Invertus Posted November 10, 2017 Share Posted November 10, 2017 Actually I wanted to see Step2, but this is good enough. So what can I see? You carrier will be visible in Europe if total value of the cart is less 9 pounds. Link to comment Share on other sites More sharing options...
hajusinuyo Posted November 10, 2017 Author Share Posted November 10, 2017 it's not a problem sir, when i create first time i show in shipping methods. but i edit the carrier and save again it. that shipping method was missing. after i create new same carrier again it show on shipping method. Link to comment Share on other sites More sharing options...
Daniele0884 Posted August 3, 2018 Share Posted August 3, 2018 On 7/11/2017 at 1:03 PM, hajusinuyo said: hello, i need help, I create the carrier in my back office. after finish it that carrier show on shipping method. and i edit that carrier and save it. then it not show in shipping method. why is that? any solution for that? thank you. Hi, did you found any solution? I have same problem. Thanks Link to comment Share on other sites More sharing options...
prestaowner20 Posted September 4, 2018 Share Posted September 4, 2018 On 8/3/2018 at 9:55 PM, Daniele0884 said: Hi, did you found any solution? I have same problem. Thanks I have same problem here any solution ? Link to comment Share on other sites More sharing options...
cperez Posted November 29, 2018 Share Posted November 29, 2018 No one find a solution? Same here! Link to comment Share on other sites More sharing options...
Daniele0884 Posted November 29, 2018 Share Posted November 29, 2018 8 minutes ago, cperez said: Nessuno trova una soluzione? Anch'io! On 9/4/2018 at 10:38 AM, beminesro said: Ho lo stesso problema qui qualche soluzione? I have found solution for my situation. I ship in Italy, when I have set country, I have set only Italy, And the courier was not show. Later I have change set, and I have selected 2 countries Italy + Europe. And now it show new courier. I think it need to select the continent + state. Link to comment Share on other sites More sharing options...
cperez Posted November 30, 2018 Share Posted November 30, 2018 Hi Daniele! Thanks for your answer! I have set continent, country and state. I have made some test and it looks something related to the client groups, i can see the carriers when i'm guess but when i'm like client no carrier is showed (sorry about my english) Link to comment Share on other sites More sharing options...
cperez Posted November 30, 2018 Share Posted November 30, 2018 Ok, solved!! Finally it was a problem in the format of the address Link to comment Share on other sites More sharing options...
prestaowner20 Posted December 5, 2018 Share Posted December 5, 2018 Hi my problem was another module which made the carrier module not working... Link to comment Share on other sites More sharing options...
Maryando Posted September 9, 2020 Share Posted September 9, 2020 Could you guys share a bit more? I have 1.7.6 and have still the same problem. But at my case I'm not able to add another carriers. Well, I can add the carrier, but it is only visible on certain devices. My PC's connected to the back office can see all carriers method while my mobile devices not. I'm pretty sure this is a Prestashop bug as I have did everything what is in my power to solve the problem but the problem still exist. I will be glad for some solution ;( Thanks Link to comment Share on other sites More sharing options...
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