Jay2017 Posted October 24, 2017 Share Posted October 24, 2017 Hi all! I have a created a test-account for my website, the e-mail belongs to me and I am trying to reset the password using the password-recovery feature from my website. Step 1: I choose forget your password, a link is succesfully sent Step 2: I select the link, I am redirected to my website Step 3: I receive another e-mail in which I receive the log-in user (my e-mail) which I already know! But no password at all. From there I am lost because I cannot get any way to reset the password using standard procedure (I can definitely change it from the back office but I need this option to be working when my site will be launched). I have recently changed the e-mail template. Could it be related to that? Thanks in advance for your kind help! Link to comment Share on other sites More sharing options...
Jay2017 Posted October 25, 2017 Author Share Posted October 25, 2017 Anyone who could help me? Link to comment Share on other sites More sharing options...
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