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devzk

Module mailalerts send mail to merchant/admin even if order status is "error on payment" PS 1.6.1.1

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Hello,

 

I'm having an issue with the mailalerts module.

 

I have a order state (ID: 8) indicating "error on payment". In BO, the state has checked the option: "Send email to customer when an order change to this state".

 

Then I have a payment module (realexredirect - addon payments). Everytime a customer fails on its payment, mailalerts sends 2 emails. One for the customer (this one is fine) and another to the admin, saying "New order, but with an error message".

 

I'm trying to avoid the second email. I searched inside module (mailalerts) and it has 2 hook functions that could be sending the second email ( in fact they do call Mail::send() ):

 

- hookActionValidateOrder($params)

- hookActionOrderReturn($params)

 

In both I added:

 

if($order->current_state == 8) {

  return;

}

 

But the module is still sending the second email.

I searched for any reference of "Mail::class" or "Mail::send function" but it is not in there. (inside the payment module)

 

What else could it be?

 

Thanks!

Edited by devzk (see edit history)

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