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Backoffice completion of cart with bank wire - email received does not include bank details


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Hi, I´ve got problem with completion of customer´s cart in backoffice when there is bank wire payment. Customer receive an email with confirmation of order and second email with bank details - this email does not include bank details (see the PDF named “completed by admin”). If customer complete the order by himself, it gives him correct email as it is supposed (pdf “completed by customer). I need to complete the customer´s cart very often. Could you please help us? Thank you.

completed by admin.pdf

completed by customer.pdf

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