Unfortunately, there are no carriers available for your delivery address?

[drillsar]

I have the Zone North America enabled and says on checkout when using account

 

Unfortunately, there are no carriers available for your delivery address. Guest Checkout works. A bug?

[bellini13]

version of prestashop?

 

what carriers have you configured?

 

what products are in the cart, and do they have carrier restrictions?

[Dan1]

I experienced the same behavior as the OP drillsar. In my case it also resulted in the user not being able to see the shop's catalog/products. I found a setting in BO that may be related, although in my case the shop is only set up for shipping in the US and the customer's address was a US address.

Upon further searching I found that in Shop Parameters - Customer Settings - Groups - Default Group Options, the Guests group ( The group defined for your identified guest customers (used in guest checkout)) was assigned to a group that I made which was %15 off. I never specified this setting and don't know why it was so assigned. I changed the Guests group to default and now the customer that was attempting to place the order was shown the carrier options and the catalog. This looks like a bug to me.

Edited March 21, 2018 by Dan1 (see edit history)