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Image editor lost in products


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Hello everybody. At the moment I need to change the images of some products. I encountered the following problem: when I go to the commodity editor (the Catalog is goods), in the Images tab, I just have an empty gray window. In other products i can upload a new image, add a new meta tags, etc. (i can edit a full set of image functions) I attach a screenshot. Help please with the decision of the given problem

*Prestashop version

Edited by Gohou (see edit history)

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