Jump to content
zeplacas

Product Images not showing

Recommended Posts

Hi all,

 

I'm new to prestashop, my product images are not showing at all, not even in the product preview, any ideas ?

 

Regards,

José Carmo

Share this post


Link to post
Share on other sites

Hi all,

 

I'm new to prestashop, my product images are not showing at all, not even in the product preview, any ideas ?

 

Regards,

José Carmo

 

Can you share you website URL?

 

Best

Share this post


Link to post
Share on other sites

Of course,

 

www.garrafeiraprimewines.com

 

under "vinhos - resto do mundo" there is only one product, named teste.

 

Regards

Share this post


Link to post
Share on other sites

The same happened to me, and I was told it had to do with "friendly URL". I had activated that feature, and when I deactivated it all the pictures came back.

  • Like 2

Share this post


Link to post
Share on other sites
On 9/20/2017 at 3:36 PM, zeplacas said:

Of course,

 

www.garrafeiraprimewines.com

 

under "vinhos - resto do mundo" there is only one product, named teste.

 

Regards

Hi Zeplacas,

I have the same problems, and i have vistied your store. All image is display, but friendly url still using. May you show me your solution?

Share this post


Link to post
Share on other sites

Hello,

Did somebody find a solution here?

I have the same problem -> i disabled the Friendly URL -> the images are showing -> enabled back the Friendly URL -> the images NOT showing.

Thank you,

Share this post


Link to post
Share on other sites

Hi all,

I think the problem is solved for me. ets-soft was right before that the cause is .htaccess. I did what he said but didn't work until i removed the .htaccess from the root and then activate the "Friendry URL" (or let it activated if is already so) and Save.

Tks,

Share this post


Link to post
Share on other sites

This issue hounded me for days after I upgraded a client's site from 1.6.16 to 1.7...what ever it was, and product images didn't show on the site or in the product lists in the back office.

The migration tool I used had a small bug which caused a failure of the migration from the old ps_image_shop table to the new one.

I had to migrate this table's contents manually, and the images still didn't show.

It was then I noticed the old ps_image_shop table has it's columns in this order:

id_image
id_shop
cover
id_product

The new ps_image_shop table has the id_product column first, ie:

id_product
id_image
id_shop
cover

I reimported the data in this correct order, and BAMM, the product images appeared instantly!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

Cookies ensure the smooth running of our services. Using these, you accept the use of cookies. Learn More