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Not able to create new customer account [v.1.7.2.2]


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Hi

It is not possible to create new customer accounts, but existing customers can login.

 

I upgraded from 1.6 to 1.7 by installing a clean 1.7 version and subsequent imported customers, orders, adresses, payments and similar databases into MySQL, by deletion of the mentioned databases and importing the 1.6 databases.

 

At this time it was not possible to login to either 1.6 or 1.7 accounts. But by changing the Cookie_Key in app/config/parameters.php to the 1.6 Cookie_Key it was possible to login to 1.6 accounts. But still not possible to create new accounts.

 

Serverinformation: Linux #1 SMP Wed Jun 21 19:37:37 EDT 2017 x86_64

Serversoftwarens version: Apache

PHP-version: 7.0.22

Memory limit: 1024M

Max run time: 60

Upload max file: 256M

URL: http://www.billigbyggemarked.dk

-  see the issue here: http://billigbyggemarked.dk/log-ind?create_account=1

 

Any help is appreciated

 

Thanks in advance

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I suspect it is your attempt at importing data that is breaking things.  If you do a clean install without trying to import, does it work properly?

 

Yes. I have made a clean installation without importing anything from the database and it's working. I think it was my attempt to import the orders database from 1.6 to 1.7 that makes the errors. But I do still not know, how to import the orders from 1.6 to 1.7 ? And I can't see the connection between orders database and login errors ?

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  • 3 years later...
  • 9 months later...

hello everyone

 

i am also haveing this problem 

no new customer can register  why ? 

what do  i need to do

 

i did not import any data base !

 

i just updated from  1.6 to 1.7

 

what and how i can fix it ?

 

thank you for your help fox

 

thanks

sam

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