vladddd Posted July 31, 2017 Share Posted July 31, 2017 Hi community: This weekend I tried to move to the new 1.7.2 version, all was installed properly (in Front Office) however, when I try to log into BO, after entering my credentials, the page doesn't move forward, only shows Prestashop's Penguin without the login form. I tried many times, and always got the same result, enabled the debug mode and no error is generated I was running 1.6.14 on the same domain (root) after failing with the bO access to 1.7.2 I restored my 1.6 backup and moved the 1.7.2 to a sub-folder and keep trying without results. I've attempted to troubleshoot this issue further, and have reviewed the account's php.ini files, .htaccess files, database (to confirm the admin login information was correct and being accepted), and the database configuration information for the site. No adjustments have lead to additional information regarding the cause of this issue. Hope you guys have an idea about what could be happening and can help me to solve it Link to comment Share on other sites More sharing options...
schnuckelg Posted August 1, 2017 Share Posted August 1, 2017 have you also restored the database? Link to comment Share on other sites More sharing options...
flwerneck Posted September 20, 2017 Share Posted September 20, 2017 I'm having the same problem with my 1.7.2.2 version, it happens the same thing as my friend above. Anyone have an alternative? Have you found the solution yet? I can not customize my store, I have my project stopped! Link to comment Share on other sites More sharing options...
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