Lone_Ranger Posted July 30, 2017 Share Posted July 30, 2017 (edited) Please help... I accidentally installed the wrong .zip for 1.7.1.2 prestablog over my shop that was still running 1.6.1.15. During the upload via Import Module in the back office the screen just went blank white. Now both by back office and front office are just 505 error messages. I have already deleted all the following files and nothing helped. cache/smarty/cache cache/smarty/compile img/tmp Trying to get my website back online before a show tomorrow. Thank You in advance! Please note...getting a hold of the developer is not an option as the send feedback to the developer says they are on vacation. website url... www.brokenboxr.com Edited July 30, 2017 by Lone_Ranger (see edit history) Link to comment Share on other sites More sharing options...
rictools Posted July 30, 2017 Share Posted July 30, 2017 You don't have a copy of your shop files? Most providers have, look or ask! Replace the module files with the old ones or give the module's folder(s) another name to deactivate the module, this should give you back your Front- and BackOffice. Link to comment Share on other sites More sharing options...
Lone_Ranger Posted July 30, 2017 Author Share Posted July 30, 2017 I didn't get a backup before it happened, so don't have a copy of the modules folder that is recent. Link to comment Share on other sites More sharing options...
Lone_Ranger Posted July 30, 2017 Author Share Posted July 30, 2017 I am guessing re-installing the prestashop v1.7.1.2 over top of the current 1.6.1.15 isn't a good idea either? Link to comment Share on other sites More sharing options...
rictools Posted July 30, 2017 Share Posted July 30, 2017 And your provider? Or do you have your own server? It should be no problem to use a new download of the module's files (maybe the ZIP is on your hard disk), the blog entries should be in the database, not in the files. "Good Idea": No, not if you are not a professionell prestashop agent. For normal users there's no way to update from 1.6 to 1.7 at this time as far as I know. Link to comment Share on other sites More sharing options...
Lone_Ranger Posted July 30, 2017 Author Share Posted July 30, 2017 I am copying over the modules folder to my HDD right now...then going to delete the prestablog folder from the modules folder...see if that helps. Then if that doesn't work I will deactivate the modules folder like you suggested. The blog was a new install so nothing added/nothing lost yet at least. Link to comment Share on other sites More sharing options...
Lone_Ranger Posted July 30, 2017 Author Share Posted July 30, 2017 Just removing the prestablog folder from the modules folder did the trick. THANK YOU for the help rictools, much appreciated!!! Link to comment Share on other sites More sharing options...
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