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Blank screen of backoffice after upgrade to 1.7.2


smnmerkin

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Hi Guys.

I have following issue: after 1 click upgrade to 1.7.2 from 1.7.1 when I enter back office link in browser system just shows blank screen.

The issue was solved by manual enabling of debug mode. After that I have access to backoffice.

Can someone advice how to fix the issue (I don't like debug workaround)

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try to locate your servers php error log, if you are receiving a blank white page it means there is an error occurring.  If debug mode is disabled, then the message should be in the php error log.

 

However I'm surprised that there are no errors appearing when you enabled debug mode.  Most likely you have an override or module that is causing an issue.

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  • 2 months later...

SOLVED

I have exactly the same issue here, only with me it occured after migrating to another URL....

If I turn off debug mode, a 500 error appears. If i activate debug mode, the backoffice works, only with a messed up menu, if i push Ctrl+Shift+J in Chrome, I see a lot of Jquery issues. I checked the version in defines.inc.php and that looks good as well......

I hope someone knows how to solve this.

SOLUTION:
I redownloaded and  re-uploaded everything (files & database), now it works!
 

 

Edited by [email protected] (see edit history)
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