Chezza Posted July 1, 2017 Share Posted July 1, 2017 Hi We have updated the Credit Card date strip. We now are experiencing a payment error. If the charge is $183.00 it is stating an error charge of $183,000.00. The payment is successful with the correct charge of $183 and the invoice also states the correct amount. The customer is sent an error payment notice. Can you advise of how to fix this problem thanks Chez Link to comment Share on other sites More sharing options...
bellini13 Posted July 1, 2017 Share Posted July 1, 2017 what payment module are you using? who is the author? Link to comment Share on other sites More sharing options...
Chezza Posted July 1, 2017 Author Share Posted July 1, 2017 I am using Eway - Prestachangeo. Payment is successful and the correct amount - it just seems to be an issue in Prestashop. It is adding two zeros to the cost amount within the store. But this amount is accurate in the statistics and sales data. Only appears on the order PAYMENT 1 Warning $10,850.00 paid instead of $108.50 Date Payment method Transaction ID Amount Invoice 2017-07-02 00:54:28 Eway Payments 226954220 $10,850.00 003700 Thanks Cheryl Link to comment Share on other sites More sharing options...
bellini13 Posted July 2, 2017 Share Posted July 2, 2017 Perhaps you should contact PrestoChangeo for support with their module? Link to comment Share on other sites More sharing options...
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