Eric V. Posted June 29, 2017 Share Posted June 29, 2017 Hi!After a bd restore, all modules I had in "favorite" list has dissapeared. All are still running, but I can't acces to them because I can't find them in the modules list (sorting by installed, active....) Even the slide module has dissapearedI have restored my database and files with no successAnyone know how can I solve it? Link to comment Share on other sites More sharing options...
Scully Posted June 29, 2017 Share Posted June 29, 2017 Favorites is just a shortcut, but if they were lost, you don't find them anymore there. What if you use the selection 'All' instead of only your module favorites? Do you see the modules there? Link to comment Share on other sites More sharing options...
Eric V. Posted June 29, 2017 Author Share Posted June 29, 2017 Favorites is just a shortcut, but if they were lost, you don't find them anymore there. What if you use the selection 'All' instead of only your module favorites? Do you see the modules there? No, all modules I had in favorites before restore, now has disappeared even if I select "all" Link to comment Share on other sites More sharing options...
Scully Posted June 29, 2017 Share Posted June 29, 2017 (edited) Mentionning favorites could lead to a wrong understanding of your post. Do you log in with a new or another user account than before? Do you login with a super admin account? Edited June 29, 2017 by Scully (see edit history) Link to comment Share on other sites More sharing options...
Eric V. Posted June 29, 2017 Author Share Posted June 29, 2017 I log with same user, and it's super admin Sorry if I don't explain clarly, it's because of my english Link to comment Share on other sites More sharing options...
Scully Posted June 29, 2017 Share Posted June 29, 2017 Do you have access to your shop database by phpmyadmin or an ssh console? Link to comment Share on other sites More sharing options...
Eric V. Posted June 29, 2017 Author Share Posted June 29, 2017 I've tried to enter with another super admin account and modules are correcty in their list....so something must be wrong with my user I think I will create a new user for me and that will solve it Thank you! I wouldn't have think about users withou your Link to comment Share on other sites More sharing options...
Scully Posted June 29, 2017 Share Posted June 29, 2017 Ok, if another users works. Create a new account and then drop the old account might be easier than checking the database. Report if it still does not work. Link to comment Share on other sites More sharing options...
GeekSquads Global Posted January 18, 2018 Share Posted January 18, 2018 I am using PS 1.7.2.2 version. All installed modules are disappeared suddenly. How can I solve this issue? Link to comment Share on other sites More sharing options...
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