Safari Private Browsing Issues

[Ht872]

I have one page checkout and guest checkout both enabled.  A customer complained that they couldn't place an order and it turned out the issue is with Safari in private browsing mode.

 

If you go to login, guest checkout or register an account it takes you to a separate page whereas in most other browsers like chrome this doesn't happen, even in incognito.  The big issue though is that the address doesn't save properly and instead looks like the attached file.  Even when the checkbox for the terms of service is checked, the payment options don't display because the addresses haven't saved properly.

 

I know this is a specific issue and I'm running version 1.6.0.11 but it would be nice if there was a way round this as we have had a few customers had this problem.

[Ht872]

Anyone got any advice with this?

[PrestaHeroes USA]

please provide shop link (you can edit it out later) and how to recreate.  I'd like to try and replicate it.  thanks

[Ht872]

please provide shop link (you can edit it out later) and how to recreate.  I'd like to try and replicate it.  thanks

I've sent you a PM with the address.  Thank you.

[Ht872]

If anyone is willing to help with this please let me know and I can send the URL.  Definitely seems like a bug, although I use the term loosely as I appreciate it's very specific and not a huge issue with Prestashop and it's not a complaint, more of an observation.  I'm guessing it's the way Safari differs to Chrome with javascript and/or cookies.

 

Thanks.

[Ht872]

Just to clarify to recreate this it's a case of using safari in private browsing (iOS or OSX is the same) going to checkout and then when you click on checkout as guest it directs you to the page to sign up or login.  So that's one issue in that it's impossible to checkout as a guest, but the main issue is that when you type in your address details and hit save, when the page loads and normally shows the addresses I get the screenshot I added in the OP.