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Synchronization error eBay API - max items


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We have eBay module last version (1.15.6), installed in a PrestaShop 1.6.0.9.

Our ebay account has currently 0 products.

 

However, when we try to syncronise any category (i.e. trying just with a small one with 2 items), we always receive this error:

 

"Some products have been refused by eBay API due to the following error(s):

21919188 : Si publicaras este anuncio, superarías el número máximo de artículos que puedes poner en venta. Puedes poner en venta hasta 100 artículos más este mes. Es aconsejable que reduzcas la cantidad o que solicites poder poner más artículos en venta: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 .

Si publicaras este anuncio, superarías el número máximo de artículos (100) que puedes poner en venta."

 

(Translation: "If you post this ad, you would exceed the maximum number of items you can put up for sale. You can put up to 100 more items for sale this month. It is advisable to reduce the amount or request that you can put more items for sale:...")

 

We have contacted with eBay support and they say our account is OK, we have this limit of 100 items, but we still have 0 items available in eBay. They say it could be a problem of the module...

 

What could be the cause for this strange error?

 

Thanks in advance.

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Well, I found out this was related to the quantity of products.

The problem is that we are setting 999 units of each product reference.

So, with a limit of 100 products at ebay.es i can't even upload 1 product reference.

 

Is there any way to configure EBAY MODULE, to only use 1 unit of each reference, to be able to upload at least 100 references to ebay.es???

Thanks in advance.

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  • 2 months later...

Hola, 

 

En efecto, para este tipo de error 21919188 : Si publicaras este anuncio, superarías el número máximo de artículos que puedes poner en venta. Puedes poner en venta hasta 100 artículos más este mes. Es aconsejable que reduzcas la cantidad o que solicites poder poner más artículos en venta: https://scgi.ebay.co...ppId=0&refId=19 .

Si publicaras este anuncio, superarías el número máximo de artículos (100) que puedes poner en venta."
 
En la version del modulo eBay 2.0.3 que sera lanzada en los proximos dias, existe la opcion de configurar la limitacion de eBay. Esta nueva funcion toma en cuenta la limitacion de Stock en eBay. Mas informacion detallada sera dada en la nueva documentacion del modulo.
 
Gracias 

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  • 2 years later...
On 6/12/2017 at 10:50 PM, PrestaMarketing said:
We have eBay module last version (1.15.6), installed in a PrestaShop 1.6.0.9.

 

Our ebay account has currently 0 products.

 

 

 

 

 

However, when we try to syncronise any category (i.e. trying just with a small one with 2 items), we always receive this error:

 

 

 

 

 

"Some products have been refused by eBay API due to the following error(s):

 

 

21919188 : Si publicaras este anuncio, superarías el número máximo de artículos que puedes poner en venta. Puedes poner en venta hasta 100 artículos más este mes. Es aconsejable que reduzcas la cantidad o que solicites poder poner más artículos en venta: https://scgi.ebay.com/ws/eBayISAPI.dll?UpgradeLimits&appId=0&refId=19 .

 

 

Si publicaras este anuncio, superarías el número máximo de artículos (100) que puedes poner en venta."

 

 

 

 

 

(Translation: "If you post this ad, you would exceed the maximum number of items you can put up for sale. You can put up to 100 more items for sale this month. It is advisable to reduce the amount or request that you can put more items for sale:...")

 

 

 

 

 

We have contacted with eBay support and they say our account is OK, we have this limit of 100 items, but we still have 0 items available in eBay. They say it could be a problem of the module...

 

 

 

 

 

What could be the cause for this strange error?

 

 

 

 

 

Thanks in advance.

 

eBay have limit on number of items and also on then quantity of individual item too 
Like you can't send any items xyz quantity greator than 10 or 20 .
As you mentioned that in eBay you have 0 items then it might me error of item level stock

please send items having stock below 100 and check 

thanks

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