Paypal return state "payment error" for not default currencies (payment received)

[MilanSVK]

Hello

 

I am encoutering problem with Paypal for NOT default currencies.

 

Prestashop : 1.6.1.9

Paypal module: 3.11.1

 

Default currency : EUR

New currency : CZK

 

Paypal Setup prestashop:  Localisation> Payments = Customer currency

Paypal setup on Paypal account : accepting EUR, USD, CZK. + Standart Payment (no Express)

 

 

I have been accepting EUR payments via Paypal for over 2 years without problem.

 

Now I opened Czech version of website including CS language translations and also CZK currency. I want all my customers from Czech republic to pay in their "home" currency and not EUR.

 

Description - steps :

 

EUR payments :

- filled shopping cart

- redirecting to Paypal website

- after succesfull payment customer gets redirected back to my website saying everything is OK

- order is created 

- correct order state is set (payment accepted )

- money added to our Paypal Bussiness account

 

This is how everything is OK as it should be (and was by the time)

 

CZK payments:

- filled shopping cart

- redirecting to Paypal website (correct CZK price for purchase)

- after succesfull payment customer is redirected to page saying "payment error"

- order is created

- order state is set incorectly to "payment error "

- money added to our Paypal Bussiness account

 

So problem is in wrong returning state from CZK currency payments. Payment was done, money come but wrong order state + wrong informaiton for customer.

 

Can you help me with this ?

 

Thank you

 

Milan

[raphaPS]

Hi Milan,

 

I am facing the same issue..

 

Did you find a way to solve the problem?

 

With kind regards

Raphael

[drpark]

Quote

 

all the same here with PS 1.7.5.1 and latest paypal module

did you find a trick?

thank you