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Server error 500 prestashop 1.7 en la tramitación de un pedido

ales699

By ales699
in Informes de Bugs (errores)

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ales699 Newbie

ales699

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Posted

Buenas, me sale un error 500 cuando intento realizar una compra en mi tienda. Esto ocurre cuando meto los datos de contacto y pulso en continuar al siguiente paso.

 

He probado ya a utilizar la plantilla por defecto, a actualizar a prestashop 1.7.1.1 y el error persiste. Estoy desesperado y ya no se que hacer.

 

El error en modo depuración es este:

 

[PrestaShopException]

Property Address->dni is empty
at line 915 in file classes/ObjectModel.php

910. }
911.
912. $message = $this->validateField($field, $this->$field);
913. if ($message !== true) {
914. if ($die) {
915. throw new PrestaShopException($message);
916. }
917. return $error_return ? $message : false;
918. }
919. }
920.
  • ObjectModelCore->validateFields - [line 248 - classes/ObjectModel.php]
    243. * @return array All object fields
    244. * @throws PrestaShopException
    245. */
    246. public function getFields()
    247. {
    248. $this->validateFields();
    249. $fields = $this->formatFields(self::FORMAT_COMMON);
    250.
    251. // For retro compatibility
    252. if (Shop::isTableAssociated($this->def['table'])) {
    253. $fields = array_merge($fields, $this->getFieldsShop());
  • ObjectModelCore->getFields - [line 489 - classes/ObjectModel.php]
    484.
    485. // Database insertion
    486. if (Shop::checkIdShopDefault($this->def['table'])) {
    487. $this->id_shop_default = (in_array(Configuration::get('PS_SHOP_DEFAULT'), $id_shop_list) == true) ? Configuration::get('PS_SHOP_DEFAULT') : min($id_shop_list);
    488. }
    489. if (!$result = Db::getInstance()->insert($this->def['table'], $this->getFields(), $null_values)) {
    490. return false;
    491. }
    492.
    493. // Get object id in database
    494. $this->id = Db::getInstance()->Insert_ID();
  • ObjectModelCore->add - [line 176 - classes/Address.php] - [2 Arguments]
    171. /**
    172. * @see ObjectModel::add()
    173. */
    174. public function add($autodate = true, $null_values = false)
    175. {
    176. if (!parent::add($autodate, $null_values)) {
    177. return false;
    178. }
    179.
    180. if (Validate::isUnsignedId($this->id_customer)) {
    181. Customer::resetAddressCache($this->id_customer, $this->id);
  • AddressCore->add - [line 447 - classes/ObjectModel.php] - [2 Arguments]
    442. * @return bool Insertion result
    443. * @throws PrestaShopException
    444. */
    445. public function save($null_values = false, $auto_date = true)
    446. {
    447. return (int)$this->id > 0 ? $this->update($null_values) : $this->add($auto_date, $null_values);
    448. }
    449.
    450. /**
    451. * Adds current object to the database
    452. *
  • ObjectModelCore->save - [line 73 - classes/form/CustomerAddressPersister.php]
    68.
    69. if ($address->isUsed()) {
    70. $old_address = new Address($address->id);
    71. $address->id = $address->id_address = null;
    72.
    73. return $address->save() && $old_address->delete();
    74. }
    75.
    76. return $address->save();
    77. }
    78.
  • CustomerAddressPersisterCore->save - [line 145 - classes/form/CustomerAddressForm.php] - [2 Arguments]
    140. $this->address = $address;
    141.
    142. return $this->persister->save(
    143. $this->address,
    144. $this->getValue('token')
    145. );
    146. }
    147.
    148. public function getAddress()
    149. {
    150. return $this->address;
  • CustomerAddressFormCore->submit - [line 111 - classes/checkout/CheckoutAddressesStep.php]
    106. 'firstname' => $this->getCheckoutSession()->getCustomer()->firstname,
    107. 'lastname' => $this->getCheckoutSession()->getCustomer()->lastname,
    108. ));
    109.
    110. if (isset($requestParams['saveAddress'])) {
    111. $saved = $this->addressForm->fillWith($requestParams)->submit();
    112. if (!$saved) {
    113. $this->step_is_current = true;
    114. $this->getCheckoutProcess()->setHasErrors(true);
    115. if ($requestParams['saveAddress'] === 'delivery') {
    116. $this->show_delivery_address_form = true;
  • CheckoutAddressesStepCore->handleRequest - [line 57 - classes/checkout/CheckoutProcess.php] - [1 Arguments]
    52. }
    53.
    54. public function handleRequest(array $requestParameters = array())
    55. {
    56. foreach ($this->getSteps() as $step) {
    57. $step->handleRequest($requestParameters);
    58. }
    59.
    60. return $this;
    61. }
    62.
  • CheckoutProcessCore->handleRequest - [line 200 - controllers/front/OrderController.php] - [1 Arguments]
    195. parent::initContent();
    196.
    197. $this->restorePersistedData($this->checkoutProcess);
    198. $this->checkoutProcess->handleRequest(
    199. Tools::getAllValues()
    200. );
    201.
    202. $presentedCart = $this->cart_presenter->present($this->context->cart);
    203.
    204. if (count($presentedCart['products']) <= 0 || $presentedCart['minimalPurchaseRequired']) {
    205. Tools::redirect('index.php?controller=cart');
  • OrderControllerCore->initContent - [line 201 - classes/controller/Controller.php]
    196. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) {
    197. $this->initHeader();
    198. }
    199.
    200. if ($this->viewAccess()) {
    201. $this->initContent();
    202. } else {
    203. $this->errors[] = Tools::displayError('Access denied.');
    204. }
    205.
    206. if (!$this->content_only && ($this->display_footer || (isset($this->className) && $this->className))) {
  • ControllerCore->run - [line 366 - classes/Dispatcher.php]
    361. if (isset($params_hook_action_dispatcher)) {
    362. Hook::exec('actionDispatcher', $params_hook_action_dispatcher);
    363. }
    364.
    365. // Running controller
    366. $controller->run();
    367. } catch (PrestaShopException $e) {
    368. $e->displayMessage();
    369. }
    370. }
    371.
  • DispatcherCore->dispatch - [line 28 - index.php]
    23. * @license http://opensource.or...ses/osl-3.0.php Open Software License (OSL 3.0)
    24. * International Registered Trademark & Property of PrestaShop SA
    25. */
    26.
    27. require(dirname(__FILE__).'/config/config.inc.php');
    28. Dispatcher::getInstance()->dispatch();
 
 
 
No tengo campo obligatorio para el DNI...
 
Alguna idea????
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  • 8 months later...
lordj Newbie

lordj

Posted
Posted
On 5/17/2017 at 9:52 AM, ales699 said:

Buenas, me sale un error 500 cuando intento realizar una compra en mi tienda. Esto ocurre cuando meto los datos de contacto y pulso en continuar al siguiente paso.

 

He probado ya a utilizar la plantilla por defecto, a actualizar a prestashop 1.7.1.1 y el error persiste. Estoy desesperado y ya no se que hacer.

 

El error en modo depuración es este:

 

[PrestaShopException]

Property Address->dni is empty
at line 915 in file classes/ObjectModel.php

910. }
911.
912. $message = $this->validateField($field, $this->$field);
913. if ($message !== true) {
914. if ($die) {
915. throw new PrestaShopException($message);
916. }
917. return $error_return ? $message : false;
918. }
919. }
920.
  • ObjectModelCore->validateFields - [line 248 - classes/ObjectModel.php]
    243. * @return array All object fields
    244. * @throws PrestaShopException
    245. */
    246. public function getFields()
    247. {
    248. $this->validateFields();
    249. $fields = $this->formatFields(self::FORMAT_COMMON);
    250.
    251. // For retro compatibility
    252. if (Shop::isTableAssociated($this->def['table'])) {
    253. $fields = array_merge($fields, $this->getFieldsShop());
  • ObjectModelCore->getFields - [line 489 - classes/ObjectModel.php]
    484.
    485. // Database insertion
    486. if (Shop::checkIdShopDefault($this->def['table'])) {
    487. $this->id_shop_default = (in_array(Configuration::get('PS_SHOP_DEFAULT'), $id_shop_list) == true) ? Configuration::get('PS_SHOP_DEFAULT') : min($id_shop_list);
    488. }
    489. if (!$result = Db::getInstance()->insert($this->def['table'], $this->getFields(), $null_values)) {
    490. return false;
    491. }
    492.
    493. // Get object id in database
    494. $this->id = Db::getInstance()->Insert_ID();
  • ObjectModelCore->add - [line 176 - classes/Address.php] - [2 Arguments]
    171. /**
    172. * @see ObjectModel::add()
    173. */
    174. public function add($autodate = true, $null_values = false)
    175. {
    176. if (!parent::add($autodate, $null_values)) {
    177. return false;
    178. }
    179.
    180. if (Validate::isUnsignedId($this->id_customer)) {
    181. Customer::resetAddressCache($this->id_customer, $this->id);
  • AddressCore->add - [line 447 - classes/ObjectModel.php] - [2 Arguments]
    442. * @return bool Insertion result
    443. * @throws PrestaShopException
    444. */
    445. public function save($null_values = false, $auto_date = true)
    446. {
    447. return (int)$this->id > 0 ? $this->update($null_values) : $this->add($auto_date, $null_values);
    448. }
    449.
    450. /**
    451. * Adds current object to the database
    452. *
  • ObjectModelCore->save - [line 73 - classes/form/CustomerAddressPersister.php]
    68.
    69. if ($address->isUsed()) {
    70. $old_address = new Address($address->id);
    71. $address->id = $address->id_address = null;
    72.
    73. return $address->save() && $old_address->delete();
    74. }
    75.
    76. return $address->save();
    77. }
    78.
  • CustomerAddressPersisterCore->save - [line 145 - classes/form/CustomerAddressForm.php] - [2 Arguments]
    140. $this->address = $address;
    141.
    142. return $this->persister->save(
    143. $this->address,
    144. $this->getValue('token')
    145. );
    146. }
    147.
    148. public function getAddress()
    149. {
    150. return $this->address;
  • CustomerAddressFormCore->submit - [line 111 - classes/checkout/CheckoutAddressesStep.php]
    106. 'firstname' => $this->getCheckoutSession()->getCustomer()->firstname,
    107. 'lastname' => $this->getCheckoutSession()->getCustomer()->lastname,
    108. ));
    109.
    110. if (isset($requestParams['saveAddress'])) {
    111. $saved = $this->addressForm->fillWith($requestParams)->submit();
    112. if (!$saved) {
    113. $this->step_is_current = true;
    114. $this->getCheckoutProcess()->setHasErrors(true);
    115. if ($requestParams['saveAddress'] === 'delivery') {
    116. $this->show_delivery_address_form = true;
  • CheckoutAddressesStepCore->handleRequest - [line 57 - classes/checkout/CheckoutProcess.php] - [1 Arguments]
    52. }
    53.
    54. public function handleRequest(array $requestParameters = array())
    55. {
    56. foreach ($this->getSteps() as $step) {
    57. $step->handleRequest($requestParameters);
    58. }
    59.
    60. return $this;
    61. }
    62.
  • CheckoutProcessCore->handleRequest - [line 200 - controllers/front/OrderController.php] - [1 Arguments]
    195. parent::initContent();
    196.
    197. $this->restorePersistedData($this->checkoutProcess);
    198. $this->checkoutProcess->handleRequest(
    199. Tools::getAllValues()
    200. );
    201.
    202. $presentedCart = $this->cart_presenter->present($this->context->cart);
    203.
    204. if (count($presentedCart['products']) <= 0 || $presentedCart['minimalPurchaseRequired']) {
    205. Tools::redirect('index.php?controller=cart');
  • OrderControllerCore->initContent - [line 201 - classes/controller/Controller.php]
    196. if (!$this->content_only && ($this->display_header || (isset($this->className) && $this->className))) {
    197. $this->initHeader();
    198. }
    199.
    200. if ($this->viewAccess()) {
    201. $this->initContent();
    202. } else {
    203. $this->errors[] = Tools::displayError('Access denied.');
    204. }
    205.
    206. if (!$this->content_only && ($this->display_footer || (isset($this->className) && $this->className))) {
  • ControllerCore->run - [line 366 - classes/Dispatcher.php]
    361. if (isset($params_hook_action_dispatcher)) {
    362. Hook::exec('actionDispatcher', $params_hook_action_dispatcher);
    363. }
    364.
    365. // Running controller
    366. $controller->run();
    367. } catch (PrestaShopException $e) {
    368. $e->displayMessage();
    369. }
    370. }
    371.
  • DispatcherCore->dispatch - [line 28 - index.php]
    23. * @license http://opensource.or...ses/osl-3.0.php Open Software License (OSL 3.0)
    24. * International Registered Trademark & Property of PrestaShop SA
    25. */
    26.
    27. require(dirname(__FILE__).'/config/config.inc.php');
    28. Dispatcher::getInstance()->dispatch();
 
 
 
No tengo campo obligatorio para el DNI...
 
Alguna idea????

Logro Resolverlo, me pasa igual

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  • 1 month later...
Dafro Newbie

Dafro

Posted
Posted
On 1/2/2018 at 2:04 PM, w3bsolutions said:

Eso es porque el campo DNI está vacío (igual ni sale en el formulario) pero está marcado como obligatorio. 

Revisen que esté desactivado en el panel de control Clientes > Direcciones, debajo de la lista hay un botón que pone "Set required fields for this section".

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Dafro Newbie

Dafro

Posted
Posted (edited)

hola, quizas puedas ayudarme. tengo un problema con id_country vació. lo tengo activado como pais en Localizacion, mas no necesito confirmacion de pais!

PrestaShopException]

La propiedad Address->id_country está vacía.
at line 944 in file classes/ObjectModel.php 

939.             }
940. 
941.             $message = $this->validateField($field, $this->$field);
942.             if ($message !== true) {
943.                 if ($die) {
944.                     throw new PrestaShopException($message);
945.                 }
946.                 return $error_return ? $message : false;
947.             }
948.         }
949.
Edited by Dafro (see edit history)
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Sergio Ruiz Newbie

Sergio Ruiz

Posted
Posted
16 hours ago, Dafro said:

hola, quizas puedas ayudarme. tengo un problema con id_country vació. lo tengo activado como pais en Localizacion, mas no necesito confirmacion de pais!

PrestaShopException]

La propiedad Address->id_country está vacía.
at line 944 in file classes/ObjectModel.php 


939.             }
940. 
941.             $message = $this->validateField($field, $this->$field);
942.             if ($message !== true) {
943.                 if ($die) {
944.                     throw new PrestaShopException($message);
945.                 }
946.                 return $error_return ? $message : false;
947.             }
948.         }
949.

Respecto a: "La propiedad Address->id_country está vacía" posiblemente sea por el formato de la dirección.

Chequea este enlace que me he encontrado en Google -> https://victor-rodenas.com/2017/12/06/error-pais-address-id_country-empty-en-el-formulario-de-registro-de-prestashop/

 

 

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