patrmich Posted May 9, 2017 Share Posted May 9, 2017 Bonjour, Ma boutique est bâtie avec Prestashop 1.5.6.2. Sur un fichier de log d'erreurs du serveur figure plusieurs fois l'erreur suivante : tools/smarty/sysplugins/smarty_internal_cacheresource_file.php(102): Smarty_Internal_Write_File::writeFile Sauriez vous comment résoudre ce problème ? Merci par avance pour toute aide. Cordialement, Patrick Link to comment Share on other sites More sharing options...
Baba deCode Posted May 9, 2017 Share Posted May 9, 2017 Bonjour, vérifie les droits d'écritures de tes repertoires (CHMOD 775) / backoffice / parametres avancées / informations cordialement Link to comment Share on other sites More sharing options...
patrmich Posted May 9, 2017 Author Share Posted May 9, 2017 Merci pour la réponse. Les droits sont actuellement les suivants : /tools : 755 /tools/smarty : 755 /tools/smarty/sysplugins : 755 fichiers du répertoire /tools/smarty/sysplugins : droits à 644 (comme en particulier pour le fichier smarty_internal_cacheresource_file.php) Que dois je modifier ? Merci encore. Patrick Link to comment Share on other sites More sharing options...
Baba deCode Posted May 9, 2017 Share Posted May 9, 2017 que te dit / backoffice / parametres avancées / informations ? Link to comment Share on other sites More sharing options...
patrmich Posted May 9, 2017 Author Share Posted May 9, 2017 Malheureusement la page Backoffice / Paramètres avancés / Informations ne veut pas s'ouvrir : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Link to comment Share on other sites More sharing options...
Baba deCode Posted May 9, 2017 Share Posted May 9, 2017 erreur 500 --> mettre le site en mode debug Link to comment Share on other sites More sharing options...
patrmich Posted May 9, 2017 Author Share Posted May 9, 2017 J'ai mis : define('_PS_MODE_DEV_', true); J'ai cliqué sur Backoffice > Paramètres avancés > Informations Au bout de 8 minutes environ, la page blanche s'est affichée comme précédemment : Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Dans le fichier fpm.log du serveur se trouve la ligne : [09-May-2017 12:31:28] WARNING: [pool www] child 7482, script '/srv/data/web/vhosts/www.maboutique.com/htdocs/adminxxx/index.php' (request: "GET /adminxxx/index.php") execution timed out (186.755623 sec), terminating. Link to comment Share on other sites More sharing options...
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