Product combination pictures not updating in v1.7.1.0

[vm0824]

Hello,

  I upgraded my test store from 1.7.0.5 to 1.7.1.0. During validation, I found that when I change from one product combination to another, the available product pictures no longer update to show the new combination. The pictures for the default combination still remain. This works fine in my production 1.7.0.5 build, where changing the combinations will cause the product photos to update. I checked in this product configuration and it does still have the correct photos chosen for each combination. Is this a bug with 1.7.1.0, or have I missed a step during upgrade.

 

Steps taken:

• 1 Click Upgrade from 1.7.0.5 to 1.7.1.0
• Clear Cache
• Flip SEO-Friendly-URLs back and forth
• Reindex my attributes, features
• Ctrl+F5 to reload the page

I am using my own theme, but its SUPER close to the classic theme. I forked my own from CLASSIC 1.7.0.5 to make a few small changes. 

 

Anyone else seeing this?

 

Thanks,

Vinnie

[vm0824]

I realized I had a script to update the price and attribute indexes. But that script was pointing to production. Once i updated the price and attribute indexes in Test, the pictures correctly change on the product when I select a new product combination.

 

I refreshed my TST and reapplied the upgrade. I cannot get the photos to update now. Not sure what worked last time, but same steps did not work.

Has anyone tested this functionality on 1.7.1.0?

 

To test:

Go to your products that have combinations where the picture is different depending on your combination choice. Choose a non-default combination and then see if the photo correctly updates. 

 

Please let me know even if this is working for you so I know if its my configuration or a bug in 1.7.1.0.

Edited April 7, 2017 by vm0824 (see edit history)

[Antoine F]

Hello vm0824,
Could you please make a new ticket on the forge to transmit the issue to the product team? Here is the dedicated link.

Thank you. 

[vm0824]

I opened a ticket. I was then told this will be fixed in 1.7.1.1 which'll be released in a few days. 

[Antoine F]

I opened a ticket. I was then told this will be fixed in 1.7.1.1 which'll be released in a few days. 

Thank you for the ticket. Yes, the 1.7.1.1 will include fixes related to the upgrade issues.

[DD_DD2]

Hi,

 

I've got the same issue on Front Office product page, even with PS 1.7.1.1.

 

Not only images, but also prices impact. The fact is that it is always the default combination which is displayed whatever the combination selected.

 

 

Further investigation let me find out the context and 2 solutions.

 

Context

product with combinations

 ean13 filled in at product level

SEO route to products: {category:/}{id}{-:id_product_attribute}-{rewrite}{-:ean13}.html

 

Here are the two solutions I tried out with success:

 

1.empty ean13 at product level, and if needed be fill in at combination level

 

or

 

2. keep ean13 filled in at product level, And change the route products as follow :

{category:/}{id}{-:id_product_attribute}-{rewrite}.html

There can't be duplicate content because attributes are inserted in each url of combination (summer-dresses/7-34-robe-mousseline-imprimee-4.html#/1-taille-s/16-couleur-jaune)

 

Rgds

Denis

[DaoKakao]

PS 1.7.1.2 and 1.7.2.0 - First solution didn't helped me, while second is ok.

 

Absolutely same SEO product route scheme at 1.6.x working more or less acceptable.

 

Strange, why can't replace the {id}{-:id_product_attribute} with {reference}{-:ean13} ? It is same, and ean is definitely unique if we talk about officially registered code - usually items of same combination has its own one.

Edited August 3, 2017 by DaoKakao (see edit history)

[mailbox@privilegedso]

Please see my solution: 

 

[rutlak]

Hi,

I have the same problem, Product Combination is not changing the price as well as image. I have PS 1.7.2.3.

http://www.gabriell.sk/en/aroma/9-5-rozmarim-medovka.html

Do you have any solution?

Regards, Rasto.

[patuga]

i had a problem where any products with combinations would fail to save.

turns out i had a missing table called ps_smarty_lazy_cache

followed this thread and not the problem is fixed

https://www.prestashop.com/forums/topic/555189-ps_smarty_lazy_cache-doesnt-exist/

[iupaem]

I have the same issue in PS 1.7.3.2. Did it get fixed?

[giulym]

Same issue with 1.7.5.1 can you help me please?

[dtwfung]

Same issue with 1.7.6.1. Few pictures uploaded for a product with combination, those pictures can review in BO.  But, only one picture showing in FO. can you help me please?

[dtwfung]

On 9/14/2019 at 3:48 PM, dtwfung said:

Same issue with 1.7.6.1. Few pictures uploaded for a product with combination, those pictures can review in BO.  But, only one picture showing in FO. can you help me please?

I fixed mine. Not sure if this caused by the 1-click upgrade. Mine system was upgraded from 1.6 to 1.7.5.1 using Native upgrade. The cover column of image and image-shop table did not change to NULLable. When insert new image, it has two image ID... I found out from a native 1.7.5.1 installation. 

 

[e-piazza.biz]

On 9/17/2019 at 6:26 AM, dtwfung said:

I fixed mine. Not sure if this caused by the 1-click upgrade. Mine system was upgraded from 1.6 to 1.7.5.1 using Native upgrade. The cover column of image and image-shop table did not change to NULLable. When insert new image, it has two image ID... I found out from a native 1.7.5.1 installation. 

 

i am on 1.7.6.1 and clicking on second product image, won't open it. it highlights but won't show. 
what exactly did you do to fix the columns in db? 

can you please share more details?

thanks

[dtwfung]

On 11/11/2019 at 12:32 AM, e-piazza.biz said:

i am on 1.7.6.1 and clicking on second product image, won't open it. it highlights but won't show. 
what exactly did you do to fix the columns in db? 

can you please share more details?

thanks

Check the "cover" column of image and image-shop table whether it is NULLable, if YES, ALTER THEM to NULLable and change "0" to NULL

Edited November 12, 2019 by dtwfung (see edit history)

[Kogkalidis]

We have detected a strange issue when using the native javascript cache setting FYI. When js cache disabled, it works like a charm.

[nabuchodonozor]

I use Presta 1.7.7.5 and I still have the same problem. Any ideas?

[Catarina123]

Tenho a versão 1.7.8.2 e tenho o mesmo problema, as soluções acima não funcionam, o que fazer?

[Catarina123]

 

Hi, i find the solutions there

it worked for me but when I add to cart the cover image remains. Is there a way when you add to cart the image only appears for the combination?

Edited February 17, 2022 by Catarina123 (see edit history)