need help with error 500 when making order from backoffice

[tobyisabelle]

Hi! 

 

I've been trying to place an order from the backoffice but keeps getting a 500 Internal Server Error. I've switched on the debug mode but d not know how to interpret the results. Please help! : )

Whoops, looks like something went wrong.

1/1
InactiveScopeException in appDevDebugProjectContainer.php line 3794:
You cannot create a service ("request") of an inactive scope ("request").
in appDevDebugProjectContainer.php line 3794
at appDevDebugProjectContainer->getRequestService() in bootstrap.php.cache line 2222
at Container->get('request') in HookEvent.php line 67
at HookEvent->getHookParameters() in LegacyHookSubscriber.php line 290
at LegacyHookSubscriber->__call('call_5_80', array(object(RenderingHookEvent), 'actionUpdateQuantity', null))
at LegacyHookSubscriber->call_5_80(object(RenderingHookEvent), 'actionUpdateQuantity', null)
at call_user_func(array(object(LegacyHookSubscriber), 'call_5_80'), object(RenderingHookEvent), 'actionUpdateQuantity', null) in HookDispatcher.php line 87
at HookDispatcher->doDispatch(array(array(object(LegacyHookSubscriber), 'call_5_80'), array(object(LegacyHookSubscriber), 'call_5_88')), 'actionUpdateQuantity', object(RenderingHookEvent)) in classes.php line 3758
at EventDispatcher->dispatch('actionUpdateQuantity', object(RenderingHookEvent)) in HookDispatcher.php line 57
at HookDispatcher->dispatch('actionUpdateQuantity', object(RenderingHookEvent)) in HookDispatcher.php line 136
at HookDispatcher->renderForParameters('actionUpdateQuantity', array('id_product' => '965', 'id_product_attribute' => '6014', 'quantity' => '-1')) in HookManager.php line 63
at HookManager->exec('actionUpdateQuantity', array('id_product' => '965', 'id_product_attribute' => '6014', 'quantity' => '-1')) in StockManager.php line 153
at StockManager->updateQuantity(object(Product), '6014', '-1', null) in StockAvailable.php line 472
at StockAvailableCore::updateQuantity('965', '6014', '-1') in OrderDetail.php line 482
at OrderDetailCore->checkProductStock(array('id_product_attribute' => '6014', 'id_product' => '965', 'cart_quantity' => '1', 'id_shop' => '1', 'id_customization' => null, 'name' => 'Gold Leaves', 'is_virtual' => '0', 'description_short' => '<p>Elevate your decor to modern-boho perfection with this throw pillow cover with a chic gold leaves pattern on a white background. </p>', 'available_now' => 'In-stock. Sent out in 1-2 days.', 'available_later' => 'Printed upon order. Requires 2 week waiting time', 'id_category_default' => '27', 'id_supplier' => '0', 'id_manufacturer' => '11', 'on_sale' => '0', 'ecotax' => '0.000000', 'additional_shipping_cost' => '0.00', 'available_for_order' => '1', 'price' => '27', 'active' => '1', 'unity' => '', 'unit_price_ratio' => '0.000000', 'quantity_available' => '0', 'width' => '20.000000', 'height' => '15.000000', 'depth' => '2.500000', 'out_of_stock' => '1', 'weight' => '0.21', 'date_add' => '2017-04-04 15:53:41', 'date_upd' => '2017-04-04 16:36:04', 'quantity' => '1', 'link_rewrite' => 'gold-leaves', 'category' => 'frontpage', 'unique_id' => '00000009650000006014105110', 'id_address_delivery' => '10511', 'advanced_stock_management' => '0', 'supplier_reference' => null, 'customization_quantity' => null, 'price_attribute' => '9.000000', 'ecotax_attr' => '0.000000', 'reference' => 'RM0239-V-65*65', 'weight_attribute' => '0.21', 'ean13' => '', 'isbn' => '', 'upc' => '', 'minimal_quantity' => '1', 'wholesale_price' => '10.130000', 'id_image' => '965-2074', 'legend' => '', 'reduction_type' => '0', 'is_gift' => false, 'stock_quantity' => '0', 'price_without_reduction' => '27', 'price_with_reduction' => '27', 'price_with_reduction_without_tax' => '27', 'total' => '27', 'total_wt' => '27', 'price_wt' => '27', 'reduction_applies' => false, 'quantity_discount_applies' => false, 'allow_oosp' => '1', 'features' => array(), 'attributes' => 'Size : Square - 65*65cm- Material : Plush Velvet', 'attributes_small' => 'Square - 65*65cm- Plush Velvet', 'rate' => '0', 'tax_name' => '', 'warehouse_list' => array('0'), 'in_stock' => false, 'carrier_list' => array('8', '30')), '2') in OrderDetail.php line 676
at OrderDetailCore->create(object(Order), object(Cart), array('id_product_attribute' => '6014', 'id_product' => '965', 'cart_quantity' => '1', 'id_shop' => '1', 'id_customization' => null, 'name' => 'Gold Leaves', 'is_virtual' => '0', 'description_short' => '<p>Elevate your decor to modern-boho perfection with this throw pillow cover with a chic gold leaves pattern on a white background. </p>', 'available_now' => 'In-stock. Sent out in 1-2 days.', 'available_later' => 'Printed upon order. Requires 2 week waiting time', 'id_category_default' => '27', 'id_supplier' => '0', 'id_manufacturer' => '11', 'on_sale' => '0', 'ecotax' => '0.000000', 'additional_shipping_cost' => '0.00', 'available_for_order' => '1', 'price' => '27', 'active' => '1', 'unity' => '', 'unit_price_ratio' => '0.000000', 'quantity_available' => '0', 'width' => '20.000000', 'height' => '15.000000', 'depth' => '2.500000', 'out_of_stock' => '1', 'weight' => '0.21', 'date_add' => '2017-04-04 15:53:41', 'date_upd' => '2017-04-04 16:36:04', 'quantity' => '1', 'link_rewrite' => 'gold-leaves', 'category' => 'frontpage', 'unique_id' => '00000009650000006014105110', 'id_address_delivery' => '10511', 'advanced_stock_management' => '0', 'supplier_reference' => null, 'customization_quantity' => null, 'price_attribute' => '9.000000', 'ecotax_attr' => '0.000000', 'reference' => 'RM0239-V-65*65', 'weight_attribute' => '0.21', 'ean13' => '', 'isbn' => '', 'upc' => '', 'minimal_quantity' => '1', 'wholesale_price' => '10.130000', 'id_image' => '965-2074', 'legend' => '', 'reduction_type' => '0', 'is_gift' => false, 'stock_quantity' => '0', 'price_without_reduction' => '27', 'price_with_reduction' => '27', 'price_with_reduction_without_tax' => '27', 'total' => '27', 'total_wt' => '27', 'price_wt' => '27', 'reduction_applies' => false, 'quantity_discount_applies' => false, 'allow_oosp' => '1', 'features' => array(), 'attributes' => 'Size : Square - 65*65cm- Material : Plush Velvet', 'attributes_small' => 'Square - 65*65cm- Plush Velvet', 'rate' => '0', 'tax_name' => '', 'warehouse_list' => array('0'), 'in_stock' => false, 'carrier_list' => array('8', '30')), '2', '0', true, '0') in OrderDetail.php line 716
at OrderDetailCore->createList(object(Order), object(Cart), '2', array(array('id_product_attribute' => '6014', 'id_product' => '965', 'cart_quantity' => '1', 'id_shop' => '1', 'id_customization' => null, 'name' => 'Gold Leaves', 'is_virtual' => '0', 'description_short' => '<p>Elevate your decor to modern-boho perfection with this throw pillow cover with a chic gold leaves pattern on a white background. </p>', 'available_now' => 'In-stock. Sent out in 1-2 days.', 'available_later' => 'Printed upon order. Requires 2 week waiting time', 'id_category_default' => '27', 'id_supplier' => '0', 'id_manufacturer' => '11', 'on_sale' => '0', 'ecotax' => '0.000000', 'additional_shipping_cost' => '0.00', 'available_for_order' => '1', 'price' => '27', 'active' => '1', 'unity' => '', 'unit_price_ratio' => '0.000000', 'quantity_available' => '0', 'width' => '20.000000', 'height' => '15.000000', 'depth' => '2.500000', 'out_of_stock' => '1', 'weight' => '0.21', 'date_add' => '2017-04-04 15:53:41', 'date_upd' => '2017-04-04 16:36:04', 'quantity' => '1', 'link_rewrite' => 'gold-leaves', 'category' => 'frontpage', 'unique_id' => '00000009650000006014105110', 'id_address_delivery' => '10511', 'advanced_stock_management' => '0', 'supplier_reference' => null, 'customization_quantity' => null, 'price_attribute' => '9.000000', 'ecotax_attr' => '0.000000', 'reference' => 'RM0239-V-65*65', 'weight_attribute' => '0.21', 'ean13' => '', 'isbn' => '', 'upc' => '', 'minimal_quantity' => '1', 'wholesale_price' => '10.130000', 'id_image' => '965-2074', 'legend' => '', 'reduction_type' => '0', 'is_gift' => false, 'stock_quantity' => '0', 'price_without_reduction' => '27', 'price_with_reduction' => '27', 'price_with_reduction_without_tax' => '27', 'total' => '27', 'total_wt' => '27', 'price_wt' => '27', 'reduction_applies' => false, 'quantity_discount_applies' => false, 'allow_oosp' => '1', 'features' => array(), 'attributes' => 'Size : Square - 65*65cm- Material : Plush Velvet', 'attributes_small' => 'Square - 65*65cm- Plush Velvet', 'rate' => '0', 'tax_name' => '', 'warehouse_list' => array('0'), 'in_stock' => false, 'carrier_list' => array('8', '30')), array('id_product_attribute' => '5998', 'id_product' => '965', 'cart_quantity' => '1', 'id_shop' => '1', 'id_customization' => null, 'name' => 'Gold Leaves', 'is_virtual' => '0', 'description_short' => '<p>Elevate your decor to modern-boho perfection with this throw pillow cover with a chic gold leaves pattern on a white background. </p>', 'available_now' => 'In-stock. Sent out in 1-2 days.', 'available_later' => 'Printed upon order. Requires 2 week waiting time', 'id_category_default' => '27', 'id_supplier' => '0', 'id_manufacturer' => '11', 'on_sale' => '0', 'ecotax' => '0.000000', 'additional_shipping_cost' => '0.00', 'available_for_order' => '1', 'price' => '21', 'active' => '1', 'unity' => '', 'unit_price_ratio' => '0.000000', 'quantity_available' => '0', 'width' => '20.000000', 'height' => '15.000000', 'depth' => '2.500000', 'out_of_stock' => '1', 'weight' => '0.12', 'date_add' => '2017-04-04 15:53:41', 'date_upd' => '2017-04-04 16:36:04', 'quantity' => '1', 'link_rewrite' => 'gold-leaves', 'category' => 'frontpage', 'unique_id' => '00000009650000005998105110', 'id_address_delivery' => '10511', 'advanced_stock_management' => '0', 'supplier_reference' => null, 'customization_quantity' => null, 'price_attribute' => '3.000000', 'ecotax_attr' => '0.000000', 'reference' => 'RM0239-S-55*55', 'weight_attribute' => '0.12', 'ean13' => '', 'isbn' => '', 'upc' => '', 'minimal_quantity' => '1', 'wholesale_price' => '7.020000', 'id_image' => '965-2074', 'legend' => '', 'reduction_type' => '0', 'is_gift' => false, 'stock_quantity' => '0', 'price_without_reduction' => '21', 'price_with_reduction' => '21', 'price_with_reduction_without_tax' => '21', 'total' => '21', 'total_wt' => '21', 'price_wt' => '21', 'reduction_applies' => false, 'quantity_discount_applies' => false, 'allow_oosp' => '1', 'features' => array(), 'attributes' => 'Size : Square - 55*55cm- Material : Satin', 'attributes_small' => 'Square - 55*55cm- Satin', 'rate' => '0', 'tax_name' => '', 'warehouse_list' => array('0'), 'in_stock' => false, 'carrier_list' => array('8', '30')), array('id_product_attribute' => '5989', 'id_product' => '965', 'cart_quantity' => '1', 'id_shop' => '1', 'id_customization' => null, 'name' => 'Gold Leaves', 'is_virtual' => '0', 'description_short' => '<p>Elevate your decor to modern-boho perfection with this throw pillow cover with a chic gold leaves pattern on a white background. </p>', 'available_now' => 'In-stock. Sent out in 1-2 days.', 'available_later' => 'Printed upon order. Requires 2 week waiting time', 'id_category_default' => '27', 'id_supplier' => '0', 'id_manufacturer' => '11', 'on_sale' => '0', 'ecotax' => '0.000000', 'additional_shipping_cost' => '0.00', 'available_for_order' => '1', 'price' => '18', 'active' => '1', 'unity' => '', 'unit_price_ratio' => '0.000000', 'quantity_available' => '0', 'width' => '20.000000', 'height' => '15.000000', 'depth' => '2.500000', 'out_of_stock' => '1', 'weight' => '0.08', 'date_add' => '2017-04-04 15:53:41', 'date_upd' => '2017-04-04 16:36:04', 'quantity' => '1', 'link_rewrite' => 'gold-leaves', 'category' => 'frontpage', 'unique_id' => '00000009650000005989105110', 'id_address_delivery' => '10511', 'advanced_stock_management' => '0', 'supplier_reference' => null, 'customization_quantity' => null, 'price_attribute' => '0.000000', 'ecotax_attr' => '0.000000', 'reference' => 'RM0239-S-30*30', 'weight_attribute' => '0.08', 'ean13' => '', 'isbn' => '', 'upc' => '', 'minimal_quantity' => '1', 'wholesale_price' => '3.770000', 'id_image' => '965-2074', 'legend' => '', 'reduction_type' => '0', 'is_gift' => false, 'stock_quantity' => '0', 'price_without_reduction' => '18', 'price_with_reduction' => '18', 'price_with_reduction_without_tax' => '18', 'total' => '18', 'total_wt' => '18', 'price_wt' => '18', 'reduction_applies' => false, 'quantity_discount_applies' => false, 'allow_oosp' => '1', 'features' => array(), 'attributes' => 'Size : Square - 30*30cm- Material : Satin', 'attributes_small' => 'Square - 30*30cm- Satin', 'rate' => '0', 'tax_name' => '', 'warehouse_list' => array('0'), 'in_stock' => false, 'carrier_list' => array('8', '30'))), '0', true, '0') in PaymentModule.php line 393
at PaymentModuleCore->validateOrder('23', '2', '70', 'Wire payment', 'Manual order -- Employee: T. Help', array(), null, false, '7024fe1797c65ab7bde08b2d777465fa') in AdminOrdersController.php line 1281
at AdminOrdersControllerCore->postProcess() in Controller.php line 190
at ControllerCore->run() in Dispatcher.php line 366
at DispatcherCore->dispatch() in index.php line 95

Thanks in advance! : )

[tobyisabelle]

Hi! Anyone can help?