Jump to content

Variable {bankwire_details} doesnt show in email when changing status


Recommended Posts

Hi,

I have a problem when changing order status and sending email to customer with bankwire details. It just doesn't show up in the email, instead of displaying account details it shows {bankwire_details}. 

 

When this email goes automatically to customer when order is created, bankwire details are displayed correctly, so the problem must be somewhere when changing status manually in backoffice...

 

Can you help please?

Thanks

Link to comment
Share on other sites

  • 2 weeks later...
  • 3 months later...

Shouldn't this be considered as a bug?

 

 

EDIT:

 

After some investigation I found out that it's because the wrong module_name is in the ps_order_state table.

 

It can be fixed by executing the following query (replace ps_order_state by the actual table name with the right prefix):

UPDATE ps_order_state SET module_name = 'ps_wirepayment' WHERE module_name = 'bankwire' LIMIT 1;
Edited by Soft79 (see edit history)
Link to comment
Share on other sites

  • 2 years later...
On 7/8/2017 at 2:53 PM, Soft79 said:

Shouldn't this be considered as a bug?

 

 

EDIT:

 

After some investigation I found out that it's because the wrong module_name is in the ps_order_state table.

 

It can be fixed by executing the following query (replace ps_order_state by the actual table name with the right prefix):


UPDATE ps_order_state SET module_name = 'ps_wirepayment' WHERE module_name = 'bankwire' LIMIT 1;

Hello, it is for Prestashop 1.7.X or older?

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...