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Faceted Search not showing options on category page PS1.7

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Hi all,

 

like in the title: my faceted search is showing on "home" products page but if I go to another category page I can see the products but no filtering options are available, "Filter by" title is showing and nothing more.

 

Thanks in advance for your help.

 

Simone

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Hi,

 

same here. Faceted filter is available only in one category, in others it is simply not visible at all.

 

Any suggestions?

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A suggestion could be to have a look in the filter configuration. You can enable and disable categories.

I have configured my filters for all available categories, and within the subcategories I can only see one of the many filter characteristics i have enabled.

Strange behavior. On the main category pages the filters work as expected. Just not in the subcategories.

The visible filter is one which has no whitespaces between the words.

Edited by prime1974 (see edit history)

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Hi,

I have the same problem on Prestashop 1.7.2.0. Faceted search is visible on main category pages but not on subcategory pages.

Did you manage to solve the issue?

Thanks!

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i solved the issue, Please go through the following steps

1 : Go to Faceted search module

2 : Configure the module

3 :Go to Edit Section of your template in the FILTERS TEMPLATES list

4:  Go to "Categories used for this template" section, And Check all the sub categories where you want to display the filters. 

5 : Go to Front End now you can see your filters over there. 

6 : Enjoy PrestaShop

 

 

presta.thumb.png.c3ce163a63925f282e79f372155c801d.png

 

 

Edited by vimal (see edit history)
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Same problem here. Any solutions?

I am using 1.7.4.2, the filtres does not appear at all. I made all settings it needs, the array is still empty

Edited by Marik (see edit history)

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Hello,

 

Same situation here.Running Prestahop 1.7.3.3.

The faceted module filters show in main category, but it doesn't show in subcategories, even though they ARE checked.

Anyone came up with a solution?

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Have you built and reindexed the index's?

check the buttons and text at the top of the facted search module. You may also want to check the info on cron job to automate this.

 

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filters appear on subcategory only if there are products with different options in that subcategory

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On 10/22/2018 at 4:56 PM, redcode said:

filters appear on subcategory only if there are products with different options in that subcategory

He is right. Test it out. Basically, if all products from a given subcategory have identical features, the filters will not show. 

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Posted (edited)

Hello All,

When I create a new FILTERS TEMPLATE it is not visible to the customer (see attachment)
Holidays are not visible

Prestashop 1.7.5.1 / Faceted search (v2.2.1)


2.thumb.jpg.e1b002d25cc881589c95e6e6f0c2e4fd.jpg

3.jpg

1.jpg

Edited by Hans Wolf (see edit history)

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I have the exact same issue with 1.7.5.0 and 1.7.5.1 with Faceted Search 2.2.1...

I don't know who to resolve this.

 

2019-03-04_16h20_34.png

2019-03-04_16h22_32.png

2019-03-05_11h02_30.png

2019-03-05_11h04_39.png

2019-03-05_11h04_49.png

2019-03-05_11h05_27.png

2019-03-05_11h05_32.png

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On 12/13/2018 at 7:44 AM, choclove said:

He is right. Test it out. Basically, if all products from a given subcategory have identical features, the filters will not show. 

Is there a way to show it if the caracteristics are the same to be shown?

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My problem has been solved. You must provide at least 3 products with a Feature Holidays. Otherwise it will not be visible

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hi team.. 

you need to add more number of products with different categories and different values. Then only prestashop Faceted Search  will show those items as Mr Hans Wolf comment. 

 

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2 hours ago, Hans Wolf said:

My problem has been solved. You must provide at least 3 products with a Feature Holidays. Otherwise it will not be visible

Is that possible to modify the minimum to 1?

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2 minutes ago, 8ternity said:

Is that possible to modify the minimum to 1?

No, that was also the problem that it was not visible when I only added 1 product
Maybe someone knows how to adjust that in the source code. Then I would also like to know that

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On 3/5/2019 at 1:58 PM, Hans Wolf said:

No, that was also the problem that it was not visible when I only added 1 product
Maybe someone knows how to adjust that in the source code. Then I would also like to know that

What is stranged is i only add 1 Brother Printer and it was shown into the Brand Filtering attributes.

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17 hours ago, 8ternity said:

What is stranged is i only add 1 Brother Printer and it was shown into the Brand Filtering attributes.

You mean, that everything works well now?

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Posted (edited)
5 hours ago, Hans Wolf said:

You mean, that everything works well now?

Unfortunately no. 

I double check every products (63 products) in categories caracteristics, check if "and" or "or" was written into any value of caracteristics and none have it. I also check for too long value, erased them.

I have only 1 on 13 filters shown. 

Edited by 8ternity (see edit history)

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On 3/8/2019 at 2:34 PM, 8ternity said:

Unfortunately no. 

I double check every products (63 products) in categories caracteristics, check if "and" or "or" was written into any value of caracteristics and none have it. I also check for too long value, erased them.

I have only 1 on 13 filters shown. 

Are they visible in the database?

_feature 
_feature_lang
_feature_product
 _feature_shop 
_feature_value
_feature_value_lang

Or did you find the problem now?

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On 3/10/2019 at 6:40 AM, Hans Wolf said:

Are they visible in the database?

_feature 
_feature_lang
_feature_product
 _feature_shop 
_feature_value
_feature_value_lang

Or did you find the problem now?


No it's not resolved unfortunately. 

Yes they are present and you can see datas are inside (see attachment).

 

 

2019-03-15_08h40_39.png

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11 minutes ago, 8ternity said:


No it's not resolved unfortunately. 

Yes they are present and you can see datas are inside (see attachment).

 

 

2019-03-15_08h40_39.png

It is better to make a video and show what goes wrong. For example with OBS Studio (free)

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2 hours ago, Hans Wolf said:

The video works. Would check it out on Monday

 

No problem. Thanks for help. If you want to do a conference call and get connected to my TeamViewer PC, i talk in french and english. (i'm better in French :)

Thanks.

 

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22 hours ago, 8ternity said:

No problem. Thanks for help. If you want to do a conference call and get connected to my TeamViewer PC, i talk in french and english. (i'm better in French :)

Thanks.

 

TeamViewer PC would not work because I speak English very badly. Dutch is my language. I always use the translation when I mail with someone.

Just had time to watch your video.
Well explained, Difficult problem
Just a test for my try.

Can you create a new filter (for example, test name)
Insert here: test1, test2 and test3

Take 3 printers that are in the same category
Put test1 in printer 1, put test2 in printer 2 and put test3 in printer 3

What do you see now?
Simple tests can offer many solutions

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49 minutes ago, 8ternity said:

I have tried your settings. Here what i've discover. See my video to show you the results and what i've discover.

https://screenpresso.com/=c3cab

 

Hi 8ternity,

What do you see when you convert it to English?

I have also created 35 of them myself and that works fine with me.
It may also be that certain French fonts are incorrect.

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@Hans Wolf

I resolve the issue by purchasing the module Amazzing Filters. Little expensive, but completly working and awesome module.

So, my issue is resolved by purchasing a module.

Thanks.

 

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I would like to show the faceted search in the page of products in offer that Prestashop has for default. Any help? I am working in PS 1.7.4.4

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hace 16 horas, 8ternity dijo:

If it's an issue you faceted, post the issue on Github.

https://github.com/PrestaShop/PrestaShop/

If it's how to configure module, try the documentation. I purchase a module instead of trying to keep the native module. They still have issue with version 3.X.X right now. 

 

Hi, It is about my comment? or about Hans Wolf comment?

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Hi everyone,

I have 30.000 categories and subcategories, and it is imposible to save all categories expand, checked.

Any solution?
Thanks.

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11 hours ago, 8ternity said:

You want to backup the categories ? What do you want to do ? Is that related to Features?

It is a bug, I wrote it in github prestashop.

To reproduce gub:

1. Go to modules => Faceted search => Configure

2. Check All. 

3. Try to save => NOT WORKING if you have several categories.

I tried with script from developer tool, but only works if I do checking manually.

Anyone can help me, please¿?

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OH ok. It's version 1.7.6.2. Good things you've made with the bug report.

@calleeja: If you have such products and categories, i've purchase a software which works really well with managin products, orders, categories, etc.

Its called eMagicOne Prestashop Manager

https://emagicone.com/products/solutions-for-prestashop/

If your only one using the admin panel, with this software its super easy to work with. I also bulk import products, manage features, brands, category, move stuff in bulk, etc.

You should take a look.

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