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Problem with product comments module v3.6.1


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I have a strange problem with the comment module (v3.6.1) Prestashop 1.6


It works on some product pages (ex: http://bonjour-madame.ru/kupit-красно-синий-плетеный-пояс-tressee-от-fosh-1317.html)


And does not work on others (ex: http://bonjour-madame.ru/kupit-бордовая-кожаная-сумка-beata-от-flora-españa-1398.html) . On this page it adds #new_comment_form after the URL and does not open the js form of the comment


I suppose that the problem must come tfrom the js file, but don't undrestand where and why only on some pages..


Thank you in advance for your opinions !



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UPDATE: I examined a little bit more the problem: on product pages with a price of less than 999 rubles you can leave a comment, on products of more than 1000 rubles - not possible

Obviously, if we sell in euros = no problem, but if we use other currencies it becomes bothering

If you have an idea how to fix it, do not hesitate ..

Thank you !!

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most probably some javascript error occurs before product comments javascript has a chance to register click handler.


Please open your javascript console - on chrome hit Ctrl+Shift+J (windows/linux) or Cmd+Opt+J (Mac), reload page and see if there's any error listed in console. 

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 I checked it on page https://asgardgifts.com/asatru-books/36-beowulf-9780292707719.html and got 2 errors:


Uncaught ReferenceError: loyalty_nopoints is not defined     v_233_db7dc9b….js:1102 
    at updateLoyaltyView (v_233_db7dc9b….js:1102)
    at HTMLDocument.<anonymous> (v_233_db7dc9b….js:1100)
    at j (v_233_db7dc9b….js:2)
    at Object.fireWith [as resolveWith] (v_233_db7dc9b….js:2)
    at Function.ready (v_233_db7dc9b….js:2)
    at HTMLDocument.K (v_233_db7dc9b….js:2)
updateLoyaltyView @ v_233_db7dc9b….js:1102
(anonymous) @ v_233_db7dc9b….js:1100
j @ v_233_db7dc9b….js:2
fireWith @ v_233_db7dc9b….js:2
ready @ v_233_db7dc9b….js:2
K @ v_233_db7dc9b….js:2
Uncaught ReferenceError: grayscale is not defined  36-beowulf-9780292707719.html:259 
    at HTMLImageElement.<anonymous> (36-beowulf-9780292707719.html:259)
    at Function.each (v_233_db7dc9b….js:2)
    at e.fn.init.each (v_233_db7dc9b….js:2)
    at 36-beowulf-9780292707719.html:257
    at dispatch (v_233_db7dc9b….js:3)
    at r.handle (v_233_db7dc9b….js:3)
Would either of these cause the problem?
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  • 4 weeks later...

Mine was a conflict between the two modules as well, but I got them both working. Did you change any of the script in the loyalty module to get the message to appear properly on the product page?

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