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SMTP email error: Failed to authenticate on SMTP server with username using 2 possible authenticator


dejan.dejanovic@yaho
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  • 4 weeks later...

Hello,

 

I'm also experiencing this issue. I've changed the SMTP credentials, tried other SMTP servers and the error persists. It just suddenly stopped working one night and has not worked again since.

 

I'm running 1.6.1.6 and it's not a firewall issue

 

Any ideas?

Edited by IngAdm (see edit history)

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  • 2 months later...

I had same problem I tried all for days,

just solved like this:

 

 

mail domain server:  smtp .yourdomain.com  (in my case mail.mydomain.com  check you email configuration in your cpanel)

smtp server:   smtp .yourdomain.com

 

I left blank user name  and pasword,

SSL ( need enable SSL in Preferences General)

465

 

and your store contact must be your domain email

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  • 2 years later...
On 5/2/2017 at 2:09 AM, bijou10 said:

I had same problem I tried all for days,

just solved like this:

 

 

mail domain server:  smtp .yourdomain.com  (in my case mail.mydomain.com  check you email configuration in your cpanel)

smtp server:   smtp .yourdomain.com

 

I left blank user name  and pasword,

SSL ( need enable SSL in Preferences General)

465

 

and your store contact must be your domain email

Not working. Something wrong with the code. The server has perfect configuration that I can use on other client software like outlook roundcube. I'm a server admin.

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