Save button loading forever, can't save products!

[scarlet31]

I have a problem with my save and save & stay buttons on products, where they just keep loading forever and won't allow me to save anything! 

Console log gives me this error, not sure if it's related or not:
 

Uncaught TypeError: $(...).typeahead is not a function

    at HTMLDocument.eval (eval at <anonymous> (jquery-1.11.0.min.js:2), <anonymous>:5:55)

    at j (jquery-1.11.0.min.js:2)

    at Object.add [as done] (jquery-1.11.0.min.js:2)

    at e.fn.init.n.fn.ready (jquery-1.11.0.min.js:2)

    at eval (eval at <anonymous> (jquery-1.11.0.min.js:2), <anonymous>:2:14)

    at eval (<anonymous>)

    at jquery-1.11.0.min.js:2

    at Function.globalEval (jquery-1.11.0.min.js:2)

    at e.fn.init.domManip (jquery-1.11.0.min.js:3)

    at e.fn.init.append (jquery-1.11.0.min.js:3)

Do you guys know a fix for this? 

 

EDIT: FIXED! Just update prestashop backoffice

Edited January 17, 2017 by scarlet31 (see edit history)

[rdo31]

Hello,

 

i have the same problem, did you find any issue ?

[peggy king]

I wish someone at PS would address this.  It is obviously a known bug because many people report the same problem.  It is infuriating.  I am not a coder and I don't know .html and I need a simple solution to this.

[peggy king]

what do you mean "Updated PS backoffice"? as a fix.  How?  And is it sill working properly?

Edited April 25, 2017 by peggy king (see edit history)

[koporc]

You can check this tutorial: http://prestamania.com/prestashop-back-office-bug-not-saving-everytime/

 

I think this is the problem you are reffering to.

[peggy king]

thank you for the very informative link, koporc.   I am saving this link for future possible use.

 

I can report that I have updated my PS from 1.6.1.3 to 1.6.1.13 .  I didn't have any hint of the problem the next time I listed items.  I am watching it, though, in case I start having problems again.  Then I will check out your link.

 

If this is, indeed the answer to the problem, it would help a bunch of folks if you also posted it in answer to some of the other threads where this is the topic of discussion.

[ZikmaSolutions]

Hi there, 

I don't know if you still are here on prestashop forum but have informations how to fix this annoying prestashop bug.

 

Just go there -> YOUR-WEBSITE/adminfolder/themes/default/template/controllers/products/ 
There you will find .tpl files for each tab from product page (Informations, Price, Shipping, Feature, Images etc)
Open first informations.tpl file , search and delete this: disabled="disabled" and then next of that find <i class="process-icon-loading"> and change "loading" to "save". That code need to looks like  <i class="process-icon-save">

You have to do that twice at each file you edit. 1. for Save and stay button and 2. for Save button.


Repeat that in each file for each tab.

You can thanks me later

[jesad2004]

On 17/3/2018 at 3:30 PM, ZikmaSolutions said:

Hi there, 

I don't know if you still are here on prestashop forum but have informations how to fix this annoying prestashop bug.

 

Just go there -> YOUR-WEBSITE/adminfolder/themes/default/template/controllers/products/ 
There you will find .tpl files for each tab from product page (Informations, Price, Shipping, Feature, Images etc)
Open first informations.tpl file , search and delete this: disabled="disabled" and then next of that find <i class="process-icon-loading"> and change "loading" to "save". That code need to looks like  <i class="process-icon-save">

You have to do that twice at each file you edit. 1. for Save and stay button and 2. for Save button.


Repeat that in each file for each tab.

You can thanks me later

Hi ZikmaSolutions

Thanks for that solution, It works but just solves the 'save button' loop problem. In fact, the bug still shows up in the console. 
I attach my console error. I can't find why this happens

PD: Sorry for my english
 

Thanks, regards!!

 

 

 

[mar_k7]

Hello,

Thanks for your solution (ZikmaSolutions), it works , with only one exception : specific prices not working..the same spinning button.

If you have any suggestion it would be great.

[Marko2387]

@scarlet31 
I found a twik, it's not the best fix because you gonna skip the validation, be smart when you enter data and that will be correct.
You need to edit some files in the repository:  /your_admin_repo/themes/default/template/controllers/products
The files is:

associations.tpl
attachments.tpl
combinations.tpl
customization.tpl
features.tpl
images.tpl
informations.tpl
prices.tpl
quantities.tpl
seo.tpl
shipping.tpl (be carefull theire is 2 occurences in this file)
suppliers.tpl
virtualproduct.tpl
warehouses.tpl

You need to delete the disabled initial state on the button. You need to edit all files because this is the themplate of admin products.
Find and replace! Enjoy

<!-- Modification de masirois (iXmédia) Version 1.6.1.23 erreur de validation button "save" et "save and stay" loadaient sans fin. Code original commanté plus bas. -->
<button type="submit" name="submitAddproduct" class="btn btn-default pull-right"><i class="process-icon-save"></i>{l s='Save'}</button>
<button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right"><i class="process-icon-save"></i>{l s='Save and stay'}</button>
<!-- <button type="submit" name="submitAddproduct" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i></i> {l s='Save'}</button>
<button type="submit" name="submitAddproductAndStay" class="btn btn-default pull-right" disabled="disabled"><i class="process-icon-loading"></i> {l s='Save and stay'}</button> -->

 

[Tomas Contos]

Guys check your browser console, if you see error with file tinymce.inc.js then you need to duplicate file with different name. Check whole Prestashop and search for word tinymce.inc.js in code. Change it to new name, but keep eye on what you changing. It is only on few places in code, unless you have loads of moduels using tinyMCE installed.

After you install/upgrade module, make sure it is pointing on duplicate file of tinymce.inc.js . Duplicate file must be different name.

[vjnunes]

Hi Guys,

For Prestashop 1.6 in /admin/themes/default/template/controllers/products/helpers/form/form.tpl,  delete code:

submitHandler: function(form)

{ form.submit(); }

If problem persists, you have to upgrade your PHP version.

In my case from 1.5.6 to 1.7

I have Prestashop 1.6.1.24