Prestashop 1.7. Error 404 in admin after installing!

[onbermejo]

Hi. I have installed a lot of CMS. But I have a problem installing prestahop 1.7-

I have:

• a compatible hosting
• created a database
• uploaded the Prestahop 1.7 files
  • uploading a zip file and then unzipping with the hosting tool
  • uploading directly with FTP client
• installed well prestahop

But after finishing installing and I click i backend, it is telling me "Error 404".

If I go to the front it is working, but i can not access to the back(admin).

 

Uploading by ftp I have three errors uploading files:

• vendor/doctrine/orm/bin/doctrine.bat
• vendor/doctrine/orm/docs/en/make.bat
• vendor/symfony/symfony/src/Symfony/Component/Console/Resources/bin/hiddeninput.exe

 

I have tried several times, and always "Error 404"

 

Any idea what is happening?

 

THanks!

[NemoPS]

Use 1.6

Anyway check your root, the admin folder probably changed name

[onbermejo]

It is a new project(I am going to migrate from Joomshopping to Prestahop). I have seen that 1.6 is going to be continued untill october 2018.

 

Do you think that I should use 1.6?

 

No, the admin folder has not changed. Anyway,I have changed the name, and the same problem.

[NemoPS]

Yes, 1.6 is better, and anyway people are forking it, so no worries

[Foxxteufelswild]

Hello, i have the same problem! i need help guys?

[aykutcanturk]

fresh install of presta 1.7.0.6

just downloaded from presta web site, and installed.

frontend works, admin panel generates 404 error.

 

crappy. nobody tried to install it before distributing...?

 

its a shame for presta.

[maryanp]

+1

 

I have the same problem too.

Version 1.7.0.6.

Edited March 27, 2017 by maryanp (see edit history)

[Sonnenzwerge]

Same issue here!backend not to be reached. Error 404...

[NemoPS]

I would say check your ftp and see what name has been given to the admin panel

[ramsharan]

I have same issue,front end ok,backend after login redirect to front end,looks 1.7 is not usable,any prestashop admin here to respond.

[NemoPS]

Try the 1.6 fork

[ajay_m]

I have same issue after loading 1.7not able to get admin ????

 

How do i connect ?

[pdsolutions]

Hello,

 

I had the same issue and i solve it looking into my error logs from cpanel.

 

The problem is more related to some kind of missconfiguration rather that any php fpm settings.

 

In order to solve the problem u need to look into your error log and fix the file permission... i had a lot of core files with 666 permision and it should be 644.

 

 

Best regards

Edited June 6, 2017 by pdsolutions (see edit history)

[maryanp]

Hello. I solved this problem via transfer project from apache 1.x to apache 2.x. Look at Apache version on a hosting.

[sitte]

I suggest:

1. check excact name od admin directory and go to http://domainname/AdminDir/ if still 404:
2. change .htaccess file name and try again, if there is an error now, it means that problams lays in some php error in backend script
3. look in error log file and try to find the reason

In My case it was Options -MultiViews in admin/.htaccess file. After I commented it prestashop works fine.

[levimauricio]

Hello, i had this problem too.

 

I fixed the problem by doing the following steps:

 

1) Go to the "admin" folder

2) Find the file .htaccess, (backup in another location) and delete it

3) For security, rename the "admin" folder example: "consola"

4) Try enter again with the direction: "yourdomain.com/consola"

 

View tutorial here: https://youtu.be/nHyHBJBf57o

[obiwankenoobi]

On 4/26/2017 at 1:24 PM, NemoPS said:

I would say check your ftp and see what name has been given to the admin panel

damm i was struggling so much. This fixed my problem!

[Dorian]

Same problem here!

Tried installing it now clean for the fourth time, always the same.

http://www.doriancrafts.com/admin

Language is on German, but that shouldn´t change anything.

Tried levimauricio solution, but that didn´t work.

Any help appreciated!

 

Cheers,
Michael

[aspokes]

Check for the name of your admin folder. That's important. Also check your folder permissions.

Next check whether you are using apache or nginx. Nginx doesnt use .htaccess files.

If you are using nginx locate your nginx configuration file for your domain/virtual host and add this block (Note: rename admin folder to yours)

location /yourAdminDir/ {
            try_files $uri $uri/ /yourAdminDir/index.php?$args;
        }

[amper]

For me works: 

1. Check the exactly name of your admin folder and put it into URL

yourdomainname/admin - doesn't work

yourdomain/nameofadminfolder - its work

 

[katicziv]

yes in my case after installing presta 1.7.3.3 "admin" folder is changed to "admin3006mgwd1". After I add this to the end of url everything works well.

[cnbjornsen]

Same issue for me. Turns out the admin folder had been renamed to something like admin312213hh.

It worked perfectly fine as soon as I had deleted the "install" directory and typed the correct admin directory in the browser.

Version 1.7.5.1 by the way.

[Giovanni Zambrano]

En 9/4/2020 a las 3:48 PM, cnbjornsen dijo:

Same issue for me. Turns out the admin folder had been renamed to something like admin312213hh.

It worked perfectly fine as soon as I had deleted the "install" directory and typed the correct admin directory in the browser.

Version 1.7.5.1 by the way.

To fix the error, you need to do the following: enter the admin folder backup .htaccess file remove the .htaccess file rename folder to console enter the backend url by changing the folder name in the path