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Cloud website slower than other presta shop sites I've noticed


Hi guys!


Wondering if you could help me please.


My Presta Shop site is being really slow - it's thefridgemagnetshop.co.uk


we've noticed this site artoyz.com is a lot quicker and they're both presta shop sites.


We have run out of support tickets but we're unwilling to pay for the support plan as it's clearly a rip-off and not worth the money - we would probably pay the money if it meant we were responded to straight away but it's not worth it for a 72 hour wait at all.


Any help would be greatly appreciated :)


p.s. do you think it's possible to run a presta shop website with no support plan? I'm guessing no.


thanks for your help! :)

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