Presta Shop 1.6.1.9 can't login to admin after new install

[PisziBp]

Hello,

 

I recently installed a Presta 1.6.1.9 to my localhost which is IIS 10 with MySQL 5.7.13(x64) and with PHP version of my choosing.

I installed Presta with PHP 7.0.11(x64) and with forced ssl. The install went fine, the demo store loads, but when I'm trying to access the admin the first I see is that there is no text on the login button and after I enter my credentials the only thing that happens is the bird blinks and the login form fields disappear but I'm still on the same page. After reloading the page the login form reappears and that's it.

 

So than I first disabled ssl and tried again, but the same happend, than I changed PHP version to 5.6.25(x86) but no affect.

Tried deleting cache but nothing.

 

Older versions of Presta are working correctly on my localhost.

 

What can I do to make 1.6.1.9 to work?

 

Oh and the same exact thing happend on a live site when I updated it with 1-Klick and I had to manually revert to the previous version. (that's a debian server with apache, php 5.6.23, mysql 5.6.34)

[THoMZoNE]

Hello,

 

I recently installed a Presta 1.6.1.9 to my localhost which is IIS 10 with MySQL 5.7.13(x64) and with PHP version of my choosing.

I installed Presta with PHP 7.0.11(x64) and with forced ssl. The install went fine, the demo store loads, but when I'm trying to access the admin the first I see is that there is no text on the login button and after I enter my credentials the only thing that happens is the bird blinks and the login form fields disappear but I'm still on the same page. After reloading the page the login form reappears and that's it.

 

So than I first disabled ssl and tried again, but the same happend, than I changed PHP version to 5.6.25(x86) but no affect.

Tried deleting cache but nothing.

 

Older versions of Presta are working correctly on my localhost.

 

What can I do to make 1.6.1.9 to work?

 

Oh and the same exact thing happend on a live site when I updated it with 1-Klick and I had to manually revert to the previous version. (that's a debian server with apache, php 5.6.23, mysql 5.6.34)

Solution is here: https://www.prestashop.com/forums/topic/564352-important-for-those-who-can-not-access-to-bo-after-upgrade-from-1617-to-1618/

Edited November 30, 2016 by THoMZoNE (see edit history)

[zarslandok]

I had the same issue and my solution was as follows

--go to phpmyadmin

--find ps-employee and check what e-mail address is there and if it is different than your login email change it accordingly. (Important!! Don't change the password here.) 

--or got to phpmyadmin and find ps-shop-url  and check if your site starts with www or not

--or go to your cpanel and find your prestashop application install in the applications section. See if your prestashop install is with or without www as well as https or http

These will most probably solve the problem