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hypa

PrestaShop Cloud getting deprecated / shut down...?!

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Can anyone officially confirm this please?

as have not heard any news since the announcement nearly 3 weeks ago

 

 

 

 

From: PrestaShop Cloud <prestashopcloud@prestashop.com>
Sent: 02 November 2016 17:45
Subject: Announcement – Changes coming to PrestaShop Cloud
 
Announcement - Changes coming to PrestaShop Cloud   logo-prestashop-white.png Announcement
Changes coming to PrestaShop Cloud   Hello,

As a current user of PrestaShop Cloud, we wanted to let you know about some important changes that are coming. You will need to take actions on your PrestaShop store.

 

PrestaShop Cloud was one of our first SaaS offers and as such, we kept this product 100% free, which is very unusual in our industry. We did this to give our community a valuable way to get started, and to give us important feedback on a cloud version of PrestaShop.

 

Based on extensive feedback, it's clear that our community wants the option to have premium hosting services with SLAs, dedicated resources when needed, and 24/7 hosting support. In order to satisfy these requirements, we're going to change the PrestaShop Cloud offer for all new users.

 

For existing users like you, we will provide several migration options so you can keep your PrestaShop store running, without any interruptions to your business. We will send you more information in the coming days, but rest assured…. You will be able to retain 100% of your store. You will have choices for managing this transition, and our goal is to have zero business impact for you.

 

You will be asked to migrate your store by 1 February 2017 so please mark this date in your calendars. If you have immediate questions, please contact us at prestashopcloud@prestashop.com

 

Thank you,
Corinne Lejbowicz, CEO

 

 

Also is there any news or updates regarding the migration options?

 

Will i be able to transfer - Themes, Orders, Produts, Modules etc. easily to self hosted PS site?

 

Will we get assistance / tools / full FTP / MySQL access to enable the migration?

 

Not much time left between now (the busy Xmas season ) and Feb 2017 and I would like to know more about the migration process and options if possible please?

 

Thank you

Edited by hypa
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Why the migration service from PrestaShop is so poor?

Why not let people to save their well-know URL addresses?

Why so few information given? 

Create a migration ticket and beg for the info from support....

I'm not amused at all.

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@hypa - yes it is true that Prestashop Cloud service in the form it is at the moment will be closed. As stated on the mail, you should wait for news of Prestashop Cloud team. They will inform you in time about how to's.

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So no more prestashop cloud we have to do hosting our self?

Seems to be the case. Free hosting service (Prestashop Cloud) will be closed at all....

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