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I cant login in back office


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I think we can patch to see if we can at least get you logged in..

 

download file controllers/admin/AdminLoginController.php

 

make a back  up copy of this file

 

now go to line 196 and put a // in front of line like this:

//                PrestaShopLogger::addLog(sprintf($this->l('Back Office connection from %s', 'AdminTab', false, false), Tools::getRemoteAddr()), 1, null, '', 0, true, (int)$this->context->employee->id);

This will bypass the logger for sign in.  Note: Not tested.

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  • 2 weeks later...

Hello, please help, i very new to PrestaShop. I cant get to logging in to my back office. mysite.com/admin takes me to the page which is a 404 error that says that "

THIS PAGE IS NOT AVAILABLE

WE'RE SORRY, BUT THE WEB ADDRESS YOU'VE ENTERED IS NO LONGER AVAILABLE."

Please help me! 

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Hello, please help, i very new to PrestaShop. I cant get to logging in to my back office. mysite.com/admin takes me to the page which is a 404 error that says that "

THIS PAGE IS NOT AVAILABLE

WE'RE SORRY, BUT THE WEB ADDRESS YOU'VE ENTERED IS NO LONGER AVAILABLE."

Please help me! 

 

Is this a fresh install? Normally the /admin directory gets renamed after completing installation, can you check via ftp what is the name of the admin folder and try accessing it? (it may be "admin" followed by a series of numbers). Let us know if you solved it! 

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Hello, please help, i very new to PrestaShop. I cant get to logging in to my back office. mysite.com/admin takes me to the page which is a 404 error that says that "

THIS PAGE IS NOT AVAILABLE

WE'RE SORRY, BUT THE WEB ADDRESS YOU'VE ENTERED IS NO LONGER AVAILABLE."

Please help me! 

 

after installation prestashop renamed /admin/ dir to other one

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Hi,


I am new to Prestashop. I have installed Prestashop 1.6 on localhost and I am using EasyPhp.


I am not able to get to the admin/back office login page. I can see one admin folder in the Prestashop folder (see below)


 


C:\Program Files (x86)\EasyPHP-DevServer-14.1VC9\modules\prestashop\adminps


 


I believe this is the admin folder, when I try 


 


http://127.0.0.1/prestashop/adminps


 


it says "This page is not available" (I can however see my page logo and top menu). 


Can you please help me access the admin page. 


 


Thanks, Yathish.


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  • 4 years later...

I got a similar issue on my PrestaShop instance, I found the web hosting adding captcha for my IP address which I can't see on back-office login page.

When I run a PHP file on my domain URL, verified captcha, the login starts working.

 

Screenshot from 2021-05-13 22-42-19.png

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