Enable modules not working correctly

[Dutch Green]

Hello Everyone, 

There seems to be an error with enabling modules, especially with the payment modules. 

Two modules are installed, enabled and are working in the front office checkout.
But, in the modules section in the backoffice it is still possible to click enable, and than nothing happends. 

Also when I go to the payment section, it says ¨It seems there are no recommended payment solutions for your country.¨


So these modules are not correctly enabled, and the enable button is not functioning. 
Does anyone know a solution?

Thanks a lot!


- I have cleared the cache already, manually and automatically in the back office. 
After clearing the cachec manually in the FTP it seemed to work, but not for long. 


 

[PrestaHeroes USA]

check this:

 

back office-->advanced parms-->performance

 

scroll to bottom, 'caching' are you using any caching here?  Often times this can create unpredictable results when working with module especially with  'file cache'

[Dutch Green]

I did check this and these are the settings: 

Smarty Cache: NO
Debug Mode: NO
Optional Features: Features, YES - Customer Groups - YES

CCC: NO
Caching: NO

Also cleaned the cache manually in the FTP so the cache does not seem to cause the problem here. 

[PrestaHeroes USA]

modules are displaying on front office and working properly but back office-->modules--> they show disabled yes?

[Dutch Green]

Yes this is correct. 

For example, we have several currencies in the website and when the euro is selected everything works fine. In the checkout it is possible to use the payment modules. 

In the backoffice, in the payment section it says that there are no payment modules installed.

So with this, it is not possible to set any currency preferences in the payment section, so it is not possible to set any preferences for the british pound.

For this reason, in the front office, when the britisch pound is selected it says there is no possibility to pay in the checkout section.

 

[PrestaHeroes USA]

please pm me here,  i would like access to your back office for review and I'll provide feedback...there is not charge, I'm way to expensive...lol

[Dutch Green]

The pm has been send, thank  you for putting this effort in and not taking my bank account;)

Edited October 26, 2016 by Dutch Green (see edit history)