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Mail alert : Not working properly


RaWMotorsports

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Hello,

I face a problem on Prestashop 1.6.1.5 and mail alert V3.6.0

 

The mail alert system work properly when the customer place an order by himself on the front office. I mean the merchant recieve the notification that an order came.

BUT, when the merchant do an order by himself on the back office, the email that is supposed to be sent to the merchant to notify an order came do not work ! 

Does someone may have the start of an explanation ?

 

Thank you :)

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