E-mail template subject translation file not found

[andrw]

Hello,

 

I'm having an error on Prestashop 1.6.1.7. After installing it on my server and choose Portuguese (Portugal) as default language, when I login on the backoffice and go to Localization > Translations, select E-mail templates and Portuguese as language and click Edit I get an error message: "E-mail Template Subject Translation file not found on /mails/pt/ directory". In portuguese:  "Ficheiro de tradução do Assunto do Email não encontrado em "shop/mails/pt/""

 

I've tested it several times and it seems to be affecting versions 1.6.1.7 but not 1.6.1.4

 

Any help is highly appreciated. Thanks

[Logical IT]

Hello,

 

Check you are not missing the lang.php file in /themes/<your-theme-folder>/mails/pt
 

If you are missing the lang.php file you can copy from another iso-code directory or try importing translations for pt in back office -> localization -> import pack.

[andrw]

Hi and thanks for your quick reply,

 

I know that will solve the problem but I don't think I am supposed to do that. The question is why is that file not there?

In version 1.6.1.4 I had lang.php and some TPL files like order_conf_product_list.tpl on that directory and when I install version 1.6.1.7 those files are missing...

 

Thanks

[Tahsin_85]

If you wanna send a mail to your costumer an error occurs language file missing by sending the mail from backend in prestashop.

Solution:

1. go to /themes/yourtheme/mails/yourlanguage/lang.php
2. copy the lang.php from step 1 in your root/mails/yourlanguage/

The error occures because the language file is expecting in root/mails, but the language file in prestashop is in /themes/mails/yourlanguage.